Training and Implementation Coordinator in Solihul, United Kingdom

Career Opportunities: Training and Implementation Coordinator (27375)

Requisition ID 27375 – Posted – Biosite Systems Ltd – Construction Gr excl. Global Function – GBR: England (Solihul – Lancaster House, Shirley) – Quality Management – Posting Country (1) – Yes – Entry level – Travel Required: 31%-60%

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Job Role

Training and implementation

Job Overview:

To be the face of Biosite for our customers during the implementation process of Biosite’s product range. This will involve providing in-depth knowledge on functionality and capabilities of Biosite’s entire product range to achieve the best solution for the customer needs.

You will also be responsible for training customers to use Biosite products and to provide training material and customised training to the customers’ requirements both at customer’s offices and construction sites. You will also be responsible for ensuring long term customer satisfaction and retention.

Responsibilities and Duties:

• Liaise with customers to understand their requirements.

• Implementing and application of Biosite’s products to meet customers specifications.

• Provide professional training sessions on Biosite products.

• Update and provide detailed training material to customers.

• Assist customers with any technical issues during implementation.

• Assist sales team with onboarding new customers.

• Report any potential issues or concerns to the line manager.

• Travel to various locations across the UK as required.

• Possibility of travel abroad due to expansion.

• Be flexible to customer availability.

• Contribute to a team with good work efficiency and responsibility.

• Train new employees on proper use of Biosite products

• Be able to manage your own workload.

  Requirement:

• In Depth knowledge of Biosite products

• Full UK driving license

• Ability to attend customer meetings.

• Excellent communication skills with the ability to explain technical terms plainly.

• Demonstrate ability of high -level engagement with director level customers and proof of customer satisfaction analysis and monitoring.

  We are the ASSA ABLOY Group

  Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 52,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

  As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

  As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.