Strategic Planning and Analytics Associate – EMEA Sales Operations

Job title:

Strategic Planning and Analytics Associate – EMEA Sales Operations

Company:

Uber

Job description

Uber is a global leader in mobility and food delivery, connecting millions of people to rides and meals every day. Our mission is to make transportation as reliable as running water, everywhere, for everyone. We leverage technology to enable seamless movement through our platform, creating opportunities for drivers and partners while ensuring safety and reliability for our customers.About the RoleThe Merchant Growth Analyst role is a unique opportunity to have a direct impact on the success of Uber Eats in South Africa. The Merchant Growth Analyst will support the South African business and Merchant team by developing a deep, quantitative understanding of local market dynamics, analyzing Merchant behaviors, experimenting with different growth tactics & products to determine which ones work optimally, and jumping on challenges as they emerge.What You Will Do

• Improve or innovate new processes by identifying operational areas of improvement to keep the Merchant team as efficient as possible.
• Lead projects that leverage data and analytics to develop an in-depth understanding of our Merchants and acquisition/growth funnel performance. Identify opportunity areas, influence cross-functional partners, and execute projects to deliver sustained and material growth.
• Provide insights to understand the business context and market opportunity, surface gaps and opportunities, and develop business plans to build cross-functional alignment on actions to improve Merchant’s success and business growth.
• Own data analysis and visualization, and communicate the outcomes/insights to various stakeholders to aid strategic decisions that lead to improved Merchant experience.
• Understand, track, and improve metrics such as Merchant lifecycle, quality, and profitability.
• Develop, maintain, and communicate detailed reporting models to assist decision-making for promotions, acquisition, engagement, and re-engagement of Merchants.

Basic Qualifications

• 5+ years of working experience with 2+ years in consulting, analytics, or operations.

Bachelor’s or advanced degree in Finance, Engineering, Business Administration, or equivalent.Proficiency in Excel/Google Sheets & SQL. * Strong critical thinking, organizational, and analytical skills with a demonstrated ability to prioritize and manage multiple initiatives in a fast-paced environment.

• Problem-solving skills: Ability to solve issues involving people, things, and processes using logic, common sense, and data.
• Collaborative mindset: Work with internal and external customers to create new ways for merchants to grow on the platform.

Preferred Qualifications

• Management consulting, business growth operations, or strategy work in a large organization (2+ years preferred).

Why Join?At Uber, we build our benefits with heart, supporting your overall wellbeing by offering a holistic set of benefits so you can be your best authentic self. Our comprehensive healthcare and risk plans, wellbeing reimbursement, and mental wellness support ensure you thrive at life, not just at work. Join us to be part of something bigger than any one of us, working together to achieve our mission. Learn more about our benefits .We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran Status, or any other characteristic protected by law.

Expected salary

Location

Amsterdam, Noord-Holland

Job date

Fri, 19 Jul 2024 06:15:07 GMT

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