Renewals Operations Analyst 3
Hyland Software
OverviewPoland Renewals ExpansionThe Hyland Renewals team is excited to announce the expansion its Renewals Operations capabilities with the creation of a new Renewals Operations center in our European flagship office in Katowice! After careful consideration, evaluation of multiple European locations, and site visits to Katowice and the greater Katowice/Krakow metropolitan area, three factors came together that make Katowice the clear choice: (i) the cosmopolitan, multi-lingual, highly skilled workforce; (ii) the incredible quality of the Hyland facilities; and (iii) the urban and rural environment served by high-quality transportation infrastructure. Put simply, the greater Katowice/Krakow region offers our colleagues a great quality of life which will enable us to build a high-performing team with an outstanding workplace culture.The Renewals leadership will add three new Renewal Operations team members as part of an initial investment. Collectively, this team will form what we refer to today as a “Shared Services” function within the Renewal Operations team.The Renewals team serves as a critical steward of our existing customer accounts, our renewable opportunities, as well as our renewable revenue. Team members will be expected to bring their experience, intellect, analytical capabilities, and communication skills to bear as we solve problems together.What you will be doingTeam members will be responsible for:
In any given day, team members will:
To fulfill their scope of work, team members will work in a variety of systems, including:
What will make you successfulAll team members should possess the professional skills and capabilities to be successful in this type of performance-oriented, deadline-driven environment where revenue, quality, and stakeholder satisfaction meet. Team members should possess competence and confidence in the following:
The primary work location is the Hyland office in Katowice. We expect the team to be in office up to four days per week as the team builds its competence and confidence, transitioning to three days within six months. While we view continued office presence as an essential element of skill- and culture-building, we also recognize that a hybrid work environment serves our team members well once they have achieved a level of independence and autonomy.Hyland’s OfferingWe’re proud of our culture and take employee engagement seriously. By listening to employees’ feedback, we’re able to provide meaningful benefits and programs to our workforce.
We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, gender identity, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Katowice, śląskie
Sun, 12 May 2024 00:17:06 GMT
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