Project Manager
Novo Nordisk
Are you a dynamic and results-driven individual with a passion for process enhancement? Do you thrive in a collaborative environment and are ready to shape the future of complaint handling? Looking forward to use your project manager toolbox? Then this role is tailor-made for you, read more and apply now!The positionCustomer Complaints (CC) is seeking a highly motivated and experienced Project Manager to drive the improvement agenda for the customer complaint handling process. The candidate will get the opportunity to lead projects, develop new processes and procedures in close collaboration with colleagues in the department and the management team.You will partner with a wide variety of stakeholders within the organization, ranging from affiliates across CC departments to investigators worldwide in order to deliver critical problem solving and/or decisions.Besides leading key projects and initiatives, other key responsibilities will be to:
Moreover, you will implement project management best practices and methodologies to ensure efficiency and quality in project delivery; fostering an environment that encourages scientific thinking and continuous learning and improvement.Finally, through analysis of business, process, and systems performance you will identify improvement opportunities and challenge current state to meet the high aspirations for the future.QualificationsWe are looking for someone that can manage multiple projects simultaneously, has great interpersonal skills that allow them to communicate content in a simple way and get stakeholders on board.To succeed in this role, you:
It will be seen as an advantage if you have experience with LEAN, digital technologies and curiosity for innovation.As a person, you are comfortable with taking initiative proactively and have a strong personal drive and dedication with a ‘can-do’ attitude. You are curious about the processes and people you work with, and have a burning desire to learn new things, being able to demonstrate attention to detail and structured in your problem-solving approach.The perfect fit for your team is a team player within a diverse group of colleagues with a good sense of humor.
About the department Bagsværd, Hovedstaden
Tue, 09 Jul 2024 22:40:24 GMT
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