Global Business Process Excellence Expert

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

Your Role

As a Global Business Process Excellence Expert – Air & Ocean, you drive the improvement, standardization and digitalization of operational processes on a global scale.

Reporting to the Air & Ocean Transverse division, you operate within a complex and highly system-driven international environment, aiming to optimize business flows, ensure alignment between processes and IT systems, and enhance overall operational performance.

You play a key role at the interface between Operations, Performance and Information Systems, ensuring that global process standards are fully aligned with digital tools and Group IT frameworks.

Your Main Responsibilities

• Map, analyze and optimize business processes related to Air & Ocean activities, fully integrating their systems and IT dimension.
• Ensure alignment between operational processes and IT solutions (ERP, operational systems, digital platforms).
• Identify regional gaps and lead global standardization initiatives in coordination with existing system architectures.
• Collaborate closely with IT and digital teams to:

Define functional requirements

Support system evolutions and enhancements

Contribute to automation and digitalization initiatives

• Analyze data from operational systems and reporting tools to identify performance improvement opportunities.
• Design and deploy continuous improvement methodologies adapted to a multi-system, international environment.
• Support change management during system deployments and process transformations.
• Define and monitor KPIs to measure process efficiency and effectiveness of implemented solutions.
• Actively contribute to digital transformation and global harmonization projects.

Profile

• Minimum 8 years of experience in Operational Excellence, Business Process Management, or transversal project leadership within an international and digitalized environment.
• Strong understanding of logistics operations, ideally within Air & Ocean freight forwarding.
• Proven experience working on ERP-driven environments, operational systems or digital transformation initiatives.
• Ability to translate operational needs into clear functional requirements.
• Good understanding of complex, multi-system IT landscapes.
• Knowledge of continuous improvement methodologies.
• Strong analytical skills and data-driven mindset.
• Ability to influence both business and IT stakeholders in a matrix organization.
• Fluent English is mandatory (global environment).

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

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