Food and Beverage Administrative Assistant

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Cooper’s Cut (Modern Steakhouse), Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar)

Food and Beverage Administrative Assistant

Four Seasons Hotel London at Tower Bridge

Four Seasons Hotel London at Tower Bridge is seeking a Food and Beverage Administrative Assistant to join our team. This is a unique role combining approximately 75% Kitchen Coordinator responsibilities and 25% Food and Beverage administration, making it ideal for someone who enjoys organisation, detail, and working closely with both operational and leadership teams.

The role

As Food and Beverage Administrative Assistant, you will be the primary administrative support for our culinary operation while also providing support to the Director of Food and Beverage and wider leadership team.

You will manage kitchen administration, food safety records, ordering processes, supplier coordination, and compliance documentation, while also supporting reporting, analysis, projects, and general administration across the Food and Beverage division.

This role requires someone who enjoys working with data, systems, and processes, while remaining connected to the day to day operation of a busy luxury hotel.

What you will do

Kitchen Coordination

• Maintain HACCP documentation, food safety records, and compliance filing
• Support inventory tracking, supplier communication, and purchasing processes
• Coordinate deliveries and ensure records are maintained accurately
• Support the culinary team with scheduling, ordering, and administrative tasks
• Maintain organised kitchen records, files, and operational documentation
• Assist with engineering follow up and maintenance requests within kitchen areas

Food and Beverage Administration

• Provide administrative support to the Director of Food and Beverage and operational leaders
• Coordinate meetings, departmental communications, and calendars
• Produce daily, weekly, and monthly reports including sales and performance data
• Assist with menu engineering analysis and commercial reporting
• Assist with invoice processing, billing administration, and supplier documentation
• Liaise with departments across the hotel to ensure effective communication and follow up of actions
• Support special projects, promotions, events, and departmental initiatives as required

What you bring

• Previous experience in Food and Beverage operations or an administrative role
• Strong organisational skills and attention to detail
• Comfortable using Microsoft Office, particularly Excel, Word, and Outlook
• Confident communication skills, both written and verbal
• Ability to manage multiple tasks and deadlines effectively
• A proactive attitude and willingness to learn
• Strong accuracy when working with reports, documents, and data
• Ability to work both independently and collaboratively
• Right to Work in the UK

What to expect

• Full time position working 40 hours per week
• Primarily Monday to Friday
• Based within both the Food and Beverage office and kitchen operation

What we offer

At Four Seasons Hotel London at Tower Bridge, we support passionate people who want to grow, lead and build long term careers within a world class luxury brand.

• £36,400 annual package inclusive of base salary and service charge
• Structured 40 hour working week
• Excellent training and clearly defined career development pathways
• Strong internal progression opportunities across London and the global Four Seasons portfolio
• Holiday entitlement increasing with service up to 33 days
• Up to two paid Wellness Days per year
• Company Sick Pay, increasing with service
• Life insurance while on duty
• Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, as well as heavily discounted rates at all properties
• 50% discount across UK Four Seasons food and beverage outlets from day one for up to four guests
• Complimentary meals while on duty in Pepys Cellar, our staff cafeteria, with refreshments available throughout the day
• Discounted gym membership with City’s Leonardo Hotel
• Bupa Dental Cover and MediCash healthcare plans available
• Enhanced maternity and paternity pay
• Uniform with complimentary professional dry cleaning from day one
• Season Ticket Loan and Cycle to Work scheme available from day one
• Access to Wagestream for greater pay flexibility and discounts
• Employee recognition programmes including monthly awards and events
• Annual themed team events plus regular social, charitable and sporting activities

Build your career with Four Seasons

This is an excellent opportunity to gain exposure to both culinary operations and Food and Beverage leadership within one of London’s leading luxury hotels. If you enjoy organisation, problem solving, and working at the centre of a dynamic operation, we would love to hear from you.

We look forward to receiving your application.

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