Coffee Training Specialist in Glasgow, United Kingdom

Position Snapshot

Business Area: Nestlé Professional

Coffee Training Specialist

Location: Field based – North East of England & Scotland

Salary: c£33,000 + car + potential bonus + other fantastic benefits

Although this is a full-time permanent opportunity, please speak to us about what flexibility means to you as we are always open to discuss individual’s flexible working needs, don’t let this stop you from applying.

Position Summary

We have an exciting opportunity for a talented Coffee Training Specialist to join our team to contribute to Nestlé Coffee Partners (NCP) success by delivering vs. revenue, profit and distribution objectives across new and existing Nestlé Coffee Partners Solutions by ensuring the quality of ‘We Proudly Serve’ Starbucks and Nescafé Beverage Solutions brand within our commercial partnerships to facilitate the growth of new and existing business, and supporting coffee expertise across the NCP brand and solution portfolio.

A little bit about us

Nestlé Coffee Partners (NCP) is part of our Nestlé Professional Business to Business food service arm. Specialising in Out of Home beverage solutions, NCP offers an unrivalled portfolio of fantastic & renowned brands including our primary brand ‘We Proudly Serve’ STARBUCKS and also NESCAFE, and SEATTLES BEST COFFEE. Operating in the exciting out of home marketplace, NCP has ambitious objectives and is a growth driver for Nestlé. The team’s aim is to inspire fast paced, profitable growth with our business partners, through the delivery of branded beverage solutions, executed brilliantly. Exciting and delighting their consumers, NCP helps our customers to develop their business, driving footfall, spend and increasing their profit.

In the Nestlé Sales Team, we have created an exciting environment where we all feel we belong, we are the best we can be, and we win together. We want people to feel they can be themselves, dare greatly and believe their best is yet to come.

A day in the life of a Coffee Training Specialist…

Your key responsibilities will include:

• Support the delivery of training and operational priorities for all new We Proudly Serve Starbucks customers and locations

• All aspects of training and auditing support (e.g. immersions, operational set-up, logistics, communication, project-management, new site openings, stakeholder liaison, course bookings, sign off process) across Nestlé Coffee Partners Portfolio of Coffee Solutions – Nescafé, Seattle’s Best Coffee, We Proudly Serve Starbucks.

• Engage with regional contacts/customers/third parties as required to support brand and/or commercial objectives

• Liaise with any other internal and external stakeholders that support or impact on performance delivery

• Contribute to the improvement of processes, organisational capability and Training solutions in UK market

• Help development of coffee knowledge and passion for coffee quality across all functions

• Maintain an effective audit account ledger in your Region

• To ensure that a good level of understanding and knowledge of the market place, the organisation, its products, promotions and services, which is improved and maintained at all times.

What will make you successful?

To be successful in this role, you’ll have retail leadership experience and be trained to Barista Trainer and /or have expertise in Nescafé Beverage Solution. You’ll be fluent in making beverages using beverage routine. You’ll have excellent interpersonal and communication skills (both orally and written) with a close attention to detail and be results-orientated with a proven track record for consistently exceeding business objectives.

You’ll also have:

• Strong organisational skills, be highly motivated with a positive attitude

• The ability to build and maintain strong internal and external relationships

• Experience contributing to cross-functional teams and managing senior stakeholders

• The ability to deal with ambiguity and to work autonomously as well as part of a team

• Experience of delivering consistent performance through others

• Excellent presentation skills with the ability to influence and persuade

• Problem-solving and planning skills and able to work under pressure to manage a fluctuating workload

What you need to know

What can we offer in return? Great benefits you’d expect from a business the size of Nestlé – in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus bank holidays plus flex leave, pension scheme and a real focus on personal development and growth.

Job advert posting date 26/02/2024

Job advert closing date 11/03/2024

We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.

At Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here: Diversity, equity and inclusion vacanciesineu.com Nestlé (nestle.co.uk)

We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!