Club Director – luxury Venue
Location: Milan, Italy
Salary: Approximately A‚¬160,000 – A‚¬175,000 gross per annum + bonus
I am seeking an experienced and charismatic Club Director to lead the relaunch and day-to-day operations of a prestigious luxury property in Milan. Part of an established European hospitality and lifestyle group, the venue is undergoing a major transformation and will reopen as a vibrant destination for an international, high-profile clientele.
This role is suited to a highly hands-on leader with a strong operational presence, ideally from luxury hospitality, private members clubs, or lifestyle venues. We are looking for someone who leads from the front, thrives in a fast-paced and high-energy environment, and is highly visible on the floor, especially during peak evening service. Weekend availability is essential, particularly on Friday and Saturday nights.
Key Responsibilities
* Provide strategic direction and leadership across all club operations, ensuring an outstanding and highly personalized member experience.
* Take full ownership of the club’s financial performance, including budgeting, forecasting, P&L management, and revenue optimization.
* Develop and implement commercial and membership strategies to strengthen brand positioning, drive engagement, and increase profitability.
* Oversee day-to-day operations across all departments, ensuring service excellence, operational efficiency, and attention to detail at every level.
* Recruit, mentor, and inspire department heads and operational teams, fostering a collaborative and service-focused culture.
* Build and maintain strong relationships with members, ownership, partners, and key stakeholders both locally and internationally.
* Ensure all operations comply with company standards, legal regulations, and luxury hospitality best practices.
Requirements
* Proven experience in a senior leadership role within luxury private members clubs, high-end hospitality, or lifestyle environments.
* Experience leading openings, refurbishments, or repositioning projects would be highly advantageous.
* Strong commercial awareness with a track record of delivering both exceptional service standards and financial success.
* Outstanding leadership, interpersonal, and stakeholder management abilities.
* International hospitality or lifestyle experience is considered a strong advantage.
* Fluency in English is essential; Italian language skills are highly desirable.
Club Director – luxury Venue
Location: Milan, Italy
Salary: Approximately A‚¬160,000 – A‚¬175,000 gross per annum + bonus
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