Change Expert to support the Head of WBNL

Job title:

Change Expert to support the Head of WBNL

Company:

ING

Job description

We are looking for a committed, energetic, highly organised, and delivery-oriented all-round Sr. Analyst or Associate to support the Head of Wholesale Banking (WB) the Netherlands.This is a unique opportunity to gain broad exposure across Wholesale Banking in the Netherlands, working on key strategic initiatives while collaborating closely with senior leadership.This role requires a professional who combines common sense, curiosity, maturity, and excellent judgment with the ability to multi-task, prioritize effectively, and demonstrate organizational sensitivity.The RoleAs a change expert you will become part of the Strategy, Support & Control team that reports directly to the Head WB NL and works in close co-operation with the WBNL Management Team, ODCR and the 2LOD of WBNL. The ideal candidate has a keen understanding of Wholesale Banking and business needs who helps orchestrate progress effectively in front of and behind the scenes.Key responsibilities

• Monitor and Report Progress: Oversee the progress of change projects, ensuring timely delivery and addressing any issues. Foster a culture of continuous improvement by identifying opportunities to enhance processes and outcomes.

• Project Management: Manage various projects, organizing meetings and calls in a structured and efficient manner, while ensuring alignment with organizational priorities.

• Facilitate Engagement: Create buy-in and engagement across all levels of the organization, while remaining confident and assertive in challenging the status quo when needed.

• Evaluate Strategic Changes: Assess the execution and success of strategic changes, track the progression of identified next steps, and monitor key performance indicators (KPIs) to ensure alignment with objectives.

• Build Strong Relationships: Establish and maintain strong partnerships with senior managers across the Wholesale and Retail domains by demonstrating business acumen and providing control and resilience solutions.

• Monitor Non-Financial Risks: Support and manage non-financial risks across the WB NL domain, ensuring adherence to compliance and risk management frameworks.

• Data Quality Management: Identify and resolve data quality issues in Vantage and IRIS, ensuring accurate and reliable data is available for decision-making.

About you, you are

• An Effective Communicator: Demonstrated excellence in stakeholder management and the ability to engage with senior leaders and teams across the organization.

• A Result-driven Executor: Proven ability to deliver measurable results through effective planning, prioritization, and execution of tasks.

• Eager to Learn: Knowledgeable about compliance and non-financial risks, or willing to develop expertise in this critical area.

• A Proactive Coordinator: Highly resourceful, efficient, and always willing to go the extra mile to ensure success.

• Resilient and Flexible: Able to manage multiple priorities and deadlines under pressure while adapting quickly to changing circumstances.

• A Team Player: Able to work both independently and collaboratively, embracing diversity and ING’s core values.

In Addition, You Have:

• A Master’s degree and relevant work experience in one or more Wholesale Banking business lines.

• A strong understanding of the ING Wholesale Banking domain, its culture, and key stakeholders.

• Exceptional written and verbal communication skills in English, with Dutch as a plus.

• A hands-on, self-starter mentality, able to see the bigger picture, anticipate trends, and act proactively.

• Outstanding attention to detail and follow-through on tasks and projects.

• A “can-do” attitude and the willingness to tackle challenges head-on.

Rewards and benefitsThe benefits of working with us at ING include:· A salary tailored to your qualities and experience.· 24-27 vacation days depending on contract.· Pension scheme· 13th month salary· Individual Savings Contribution (BIS), 3.5% of your gross annual salary, 8% Holiday payment· Hybrid working to blend home working for focus and office working for collaboration and co-creation.· Personal growth and challenging work with endless possibilitiesQuestions?Contact the recruiter attached to the advertisement for more information. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.

Expected salary

Location

Amsterdam, Noord-Holland

Job date

Thu, 23 Jan 2025 06:09:42 GMT

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