Billing and Collection Analyst

Job Description and Duties

This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by maximizing and stabilizing funding sources and demonstrating responsible financial stewardship with program funds.

The incumbent works under the supervision of the Supervisor I of the Revenue Services Unit. Under supervision, the Analyst I performs duties of average difficulty in a variety of consultative and analytical assignments to support the payments processing function of the Revenue Services Unit (RSU). These duties include, but are not limited to, analyzing monthly billing statements from various clients for accuracy before releasing them to Prenatal Screening (PNS) and Newborn Screening (NBS) HMO providers and hospitals, managing reconciliations of payment collection received from the Zero Balance Account (ZBA) deposits before the distribution of and posting in GDSP’s A/R system, and investigates issues regarding insurance payment recoup and provider adjustments that affect the balance of the payments batch and the ZBA account.

In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction.

This position may be eligible for telework. The amount of telework permitted is at the discretion of the Department and is subject to change, consistent with CDPH’s Telework Program. All employees who telework are required to be California residents in accordance with Government Code 14200. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded.

Travel may be required for this position. Reimbursement for travel takes into consideration an employee’s designated headquarters, as reflected in the duty statement, and is subject to regulations and bargaining unit contract provisions. All commute expenses to the designated headquarters office will be the responsibility of the selected candidate.

The headquarters office location for this position is identified in the attached duty statement.

Please let us know how you heard about our position by taking this brief survey:https://www.surveymonkey.com/r/CDPHRecruitmet

You will find additional information about the job in the Duty Statement.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

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