Associate Consultant

Your Responsibilities

The purpose of this role is to support the service delivery of client accounts across the People Solutions practice.

Responsible for the development of client relationships, managing benefit reviews/placements and ensuring services are coordinated and delivered effectively.

Key Tasks & Duties

• Supporting major multiline client delivery, whilst managing a portfolio of own clients as a technical & trusted advisor, ensuring client retention
• Understand clients benefit requirements and provide advice on insurers services, coverage and pricing
• Deliver day to day servicing to support retention and development of the business
• Ensure renewal timelines are met, market reviews undertaken and policies placed in advance of renewal
• Review service disruption/dissatisfaction and implement appropriate actions with carriers to resolve
• Support the broader development of insurer relationships
• Ensure compliance requirements and internal controls are fully met
• Oversee delivery of claims and underwriting activity
• Co-ordinate the use of other Lockton specialist teams where required

Qualifications

• CII Qualification – GR1 & IF7 required, Cert preferable
• Proven experience in UK mid/large corporate benefit broking & consulting environment
• Principal focus on healthcare and group risk insurances (ideally both)
• Exceptional client relationship skills
• Ability to manage time effectively focusing on priorities, targets and deadlines
• Good critical thinker and able to distil complex issues down into clear, actions
• Demonstrate a desire to learn, a proactive approach and ability to research information

Why Lockton?

At Lockton, you’ll be part of a people-first, entrepreneurial business where your ideas, development and success matter. As the world’s largest privately owned insurance brokerage, we combine global opportunities with a culture built on collaboration, trust and long-term relationships.

Alongside a competitive salary and benefits package, you’ll have the opportunity to grow your career, make an impact and help shape the future of our business.

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