Account Manager

Location:

Amsterdam – Nederland, Netherlands

Salary:

£3.5k – 4k per month + holiday allowance

Type:

Permanent

Main Industry:

Search Catering & Hospitality Jobs

Advertiser:

COREcruitment

Job ID:

131307244

Posted On:

07 November 2024

Job Title: Account Manager
Location: Amstelveen
Salary: A‚¬4,500 gross per month

Are you an Account Manager with previous experience in a fast paced environment ?

This international contract catering company , committed to its future vision, seeks a Account Manager to be part of one of their locations in Amstelveen . If you’re a dynamic individual with enthusiasm, flexibility, and a commitment to delivering exceptional guest experiences in busy settings, this represents an excellent opportunity.

As an Account Manager , you will play a critical role in shaping the client experience at a high-demand location. You’ll manage and nurture client relationships, ensuring consistent delivery outstanding service that exceeds expectations.

What will you do?

* Act as the main point of contact for clients, building strong relationships through proactive communication, understanding their needs, and consistently delivering tailored, five-star service.
* Collaborate with management to develop and implement operational standards that enhance the client experience and elevate service quality.
* Oversee events ranging from small meetings to large-scale parties, managing all details to ensure smooth execution and exceptional guest experiences.
* Provide clients with detailed quotes, feedback, and recommendations for improvements to meet and exceed their expectations.
* Lead and motivate a team of 2-3 direct reports, with potential for additional team members based on event needs. Coordinate with the Head Chef and temporary staff to ensure all events run seamlessly.
* Continuously assess service areas for improvement, ensuring a five-star experience and quickly addressing any issues that may arise.
* Exceed client expectations with strong communication, exceptional service delivery, and attention to detail, ensuring repeat business and client satisfaction.

This is you:

* Prior experience in hospitality or catering is essential
* Must be able to work variable hours, including some mornings, evenings, or weekends, based on event and client demands.
* Proven experience managing a team in a fast-paced environment, with an ability to inspire and maintain high service standards.
* Excellent interpersonal skills, with the ability to impress clients and handle any issues diplomatically.
* Proficiency in English necessary. Dutch is a plus
* Ability to act swiftly to address client needs and event challenges, maintaining high service quality under pressure.

Job Title: Account Manager
Location: Amstelveen
Salary: A‚¬4,500 gross per month

If you would like to have more information about the role, please apply or send your cv to # social…….

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