Workplace Counsellor

Job title:

Workplace Counsellor

Company:

UNOPS

Job description

People and Culture GroupThe People and Culture Group (PCG) works with UNOPS leadership to deliver on the organization’s People Goals which aim to:Shape UNOPS culture – by building a respectful, ethical and inclusive culture aligned with UN valuesNurture leaders – by identifying and developing leaders across the organizationEnsure flexibility and fairness – by developing agility, flexibility and equity in working conditionsSet our people up for success – by deepening focus on performance management for lasting impactBuild tomorrow’s workforce – by attracting, developing and retaining personnel with the right capabilities for the future.PCG is delivering on these goals through core HR capabilities in partnering, integration, and process simplification and digitization. Through our people goals and HR capabilities, PCG is helping to realize UNOPS’ People Vision of empowered leadership and high-performing talent, culture transformation, and excellence in project delivery.The RoleThe Workplace Counsellor reports to the PCG Director. S/he plays a lead role in implementing the organization’s mental health and wellbeing strategy while supporting people across UNOPS with resources for responding effectively to personal, professional and emotional challenges which they face with an impact on their job performance. The Workplace Counsellor is also responsible for developing and delivering comprehensive workplace counselling services to personnel. The role is full-time and based in Copenhagen/HQ.Summary of Key Functions: Mental H…Summary of Key Functions:Mental Health and Wellbeing StrategyCounselling Access and ServicesEmotional and Psychosocial SupportStress ManagementKnowledge Building and SharingMental Health and Wellbeing StrategyDrive implementation and adoption of the UN Mental Health and Wellbeing Strategy within the UNOPS context.Coordinate implementation, tracking and reporting of Joint Inspection Unit (JIU) recommendations related to mental health and wellbeing.Contribute to the definition of practices, norms and strategies related to workplace wellbeing and mental health.Work closely with UN agencies and contribute to inter-agency initiatives on wellbeing and mental health.Develop workplace action plans on the mental health and wellbeing of personnel, identifying and removing barriers to accessing psychosocial support services.Prioritize stigma reduction through mental health literacy initiatives, outreach and health-promotion measures.Ensure wellbeing programmes and activities are embedded in and complement the organization’s evidence-based, data-driven approach to mental health and wellbeing. Also, implement routine monitoring and assessment mechanisms.Counselling Access and ServicesEnsure personnel have access to individual counselling (internally or externally) for work-related issues or personal issues impacting work performance, covering diagnosis, treatment and assistance.Collaborate with personnel and supervisors to identify and resolve issues in individual cases, exploring options and developing courses of action.Contribute to the development and continuous improvement of the organization’s guidelines and policies for personnel wellbeing.Actively participate in and contribute to wellbeing and mental health projects, programmes and initiatives.Provide immediate support during critical incidents, e.g. organizational rightsizings, workplace accidents, or traumatic events.Emotional and Psychosocial SupportOffer a safe, confidential and respectful space for personnel to discuss stress, anxiety, burnout, or personal issues.Help personnel to process individual feelings related to workplace conflicts, performance pressures, or organizational changes.Assess and monitor psychosocial needs affecting personnel wellbeing. Identify and recommend measures to prevent systemic issues and trends which adversely affect good mental health and psychosocial wellbeing of personnel.Support leadership and supervisors in identifying and addressing psychosocial risks within their teams.Stress ManagementLead internally commissioned research to investigate and evaluate stress levels across regions and countries of operations, as well as develop mitigation strategies.Teach techniques for coping with workplace stress such as time management, mindfulness or relaxation strategies.Provide expert advice to leaders and supervisors on helping team-members maintain work-life balance.Knowledge Building and SharingContribute to knowledge networks and Communities of Practice (CoPS) on topics related to personnel counselling, personnel assistance programmes, and personnel wellbeing.Provide training and consultation on personnel wellbeing and mental health by designing and delivering tailored workshops, webinars and dialogues.Conduct periodic induction courses on psychological wellbeing for new personnelAssist in organizing expert training, workshops and webinars on personnel wellbeing.Develops and implements sustainable business strategies, thinks long term and ex…Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization.(for levels IICA-2, IICA-3, LICA Specialist- 10, LICA Specialist-11, NOC, NOD, P3, P4 and above)
Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education Advanced University degree (Master’s or equivalent) in…EducationAdvanced University degree (Master’s or equivalent) in Psychology, Counselling Psychology, Social Work, Clinical Psychology, Psychiatry, or other related mental health disciplines combined with 5 years of relevant experience.Or, a Bachelor’s degree in any of the above disciplines combined with 7 years of relevant experience.Additional certifications in mental health, employee and family assistance programme, or wellbeing is desired. ExperienceMinimum of 5 years of progressively responsible experience in clinical counselling, psychiatry, mental health, clinical social work, psychosocial risk assessment, or related areas is required.Experience working in the above fields within the context of international organizations or emergency settings is desired.Experience in developing policies and programmes related to personnel wellbeing and mental health is required.Language RequirementsFluency in written and oral English is required.Knowledge of any of the other UN working languages is desired.Contract type: ICA Contract level: I-ICA2 Contract duration: Open-ended, su…Contract type: ICA
Contract level: I-ICA2
Contract duration: Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.
For more details about the ICA contractual modality, please follow this link:Please note that UNOPS does not accept unsolicited resumes. Applic…Please note that UNOPS does not accept unsolicited resumes.Applications received after the closing date will not be considered.Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.Terms and ConditionsAll UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.

Expected salary

Location

København

Job date

Tue, 10 Dec 2024 23:22:10 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (vacanciesineu.com) you saw this job posting.