Working Student (f/m/d) – Technical Support Engineer for SuccessFactors HCM Integration in Vienna, Austria

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

ABOUT THE TEAM

Our team holds the global responsibility for providing technical support to customers utilizing our HCM applications, such as Payroll, Time Management, and Travel Management. When the IT departments or implementation partners of our customers reach their limits and suspect a bug, they turn to us for the specialized expertise that only the software manufacturer can provide.

Our daily business is communicating with customers (via a ticket-system, chat, on the phone/via Teams) after an extensive analysis, including debugging of the code (written in ABAP).

THE ROLE

As a member of our Technical Support Engineering team, you will undergo comprehensive on-the-job training to equip you with the necessary skills to independently resolve complex technical issues. While you will have the autonomy to tackle cases on your own, the collaborative spirit of our team ensures that senior colleagues are always within reach for guidance.

Key aspects of this role include:

• Engaging in problem-solving within our software.

• Flexibility in work organization, time and location, allowing you to manage your tasks autonomously between 9 am and 5 pm, in coordination with your mentor based in Vienna.

• A strong emphasis on teamwork, as we believe in the collective intelligence of working together to achieve better outcomes.

• You will gain insights into a global world-class Technical Support organization supporting customers worldwide, enabling them to serve their customers and employees.

ROLE REQUIREMENTS

• Student (f/m/d) at a university or a university of applied sciences

• Preferred fields of study: STEM (Science, Technology, Engineering, Mathematics) or having an interest into programming and solving technical issues

• Computer skills: any programming language (ABAP is a plus)

• Language skills: proficient in English, German is a plus

• Soft skills: team-player, self-organized, persistent in tasks, customer-oriented

As an attractive employer we offer you a salary that is based on the current “Kollektivvertrag fr Angestellte von Unternehmen im Bereich Dienstleistungen in der automatischen Datenverarbeitung und Informationstechnik”, a minimum of 1700 gross/month/full time, in addtion to generous additional benefits.

Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please describe as well your experience and skills in foreign languages and computer programs / programming languages.

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Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAPs culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy (https://one.int.sap/me@sap/jobs_at_sap#17498858-1050-415e-8d82-21f91655666b_96fc) . Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 393767 vacanciesineu.com Work Area: Customer Service and Support vacanciesineu.com Expected Travel: 0 – 10% vacanciesineu.com Career Status: Student vacanciesineu.com Employment Type: Intern vacanciesineu.com Additional Locations: #LI-Hybrid.