Visitor Services Supervisor

Location:

Milton Keynes (MK6) – Buckinghamshire, South East, United Kingdom

Salary:

Up to £26500 per annum

Type:

Permanent

Main Industry:

Search Retail & Wholesale Jobs

Advertiser:

Bluetown

Job ID:

132699020

Posted On:

13 February 2026

Job Title: Visitor Services Supervisor

Location: Bletchley Park Sherwood Drive Bletchley Milton Keynes MK3 6EB

Salary: GBP26,500 annum

Job type: Permanent, Full Time

Closing Date: Wednesday 25th February 2026, 5pm

About the role:

You will lead, monitor, support and motivate the Visitor Services Team in providing the highest possible visitor service experience for visitors to Bletchley Park.

About you:

Reporting to the Visitor Services and Retail Manager, you will have demonstratable experience of leading and motivating others and be comfortable assisting with day-to-day operations. You will be reliable, confident, be able to self-motivate and work under your own initiative; and have the ability to deal with queries and complaints calmly and efficiently.

This role is predominately working across (and moving between) our front of house areas to engage face to face with our visitors and support our team of Visitor Services Assistants.

This role is public facing and as such a dress code is in place.

Please click apply to see further details around the person requirements and responsibilities for this role. This is also available to view on the Bletchley Park website.

Working Hours:

This is for a full-time position, working 10 days out of 14 on a rolling 2-week basis, including alternate weekends and leave cover as needed.

Normal hours of work will be 9.00 – 17.00 / 9.45 – 17.45 on a rolling basis. Overtime may be required to cover the needs of the business.

Based on site at Bletchley Park, Milton Keynes (MK3 6EB)

You will receive an annual salary of GBP26,500, rising to GBP27,846 after successful probationary period, depending on experience, and 33 days annual leave per year (including statutory holidays).

Our benefits include:

* Access to our BUPA Cash Plan and Employee Assistance Scheme
* Six complimentary entry passes per year (after six months service)
* A day’s leave to celebrate your birthday (after twelve months service)
* Staff and Volunteer social and wellbeing events

Additional Information:

Closing date for applications: Wednesday 25th February 2026 5pm

Bletchley Park Trust is committed to, and values the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We acknowledge and value the benefits of a diverse workforce and welcome applications from people of all backgrounds and are committed to ensuring that our recruitment process is transparent, fair and as inclusive as possible for all applicants.

We are also committed to safeguarding and promoting the welfare of children and adults at risk and expect all staff, volunteers and external agencies to share this commitment.

So that you can fully understand the way we use your data, please refer to our Privacy Policy for Recruitment, which can be found on our website.

No agencies please.

If you feel you could be an asset to our team, please click the APPLY button to be redirected to our careers page .

Candidates with the relevant experience or job title of: Retail Supervisor, Senior Retail Assistant, Admissions Supervisor, Retail Customer Service, Customer Service Assistant, Retail Services, Gift Shop Assistant, Retail Assistant, Customer Care, Customer Service, may also be considered for this role.

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