vacanciesineu.com
Job Description
We recognise the value in having people with a variety of backgrounds, experience and skills in our business. That means the role requirements here should be seen as a guide, not a checklist. If you have more, less or different experiences, but really relevant skills, we’d love to hear from you.
We work flexibly and will help you to find a healthy balance of remote working and time in our fantastic Southampton office, collaborating, taking part in events and getting to know people that makes working with us so rewarding. We welcome the opportunity to discuss reduced hours and job share arrangements.
The Role
The P&O Cruises Venue Management and Product Development Manager will support the development of our F&B technology roadmap and optimisation, which includes our restaurant reservation system and restaurant virtual queue, which is booked via our guest booking application (MyHoliday) and pre cruise reservation system (My P&O Cruise).
Work closely with our Digital Product and Technology teams who work in an agile environment.
As the F&B subject matter expert for our venue management system you will shape and support all new feature requests to drive optimisation and with a complete understanding of the venue management system how this impacts the guest journey whist ensuring efficiency and effective outputs for the operational department.
Ensure the systems are utilised and optimised on an ongoing basis, ensuring a strategy is in place for new feature development and optimisation, and performance analysis are conducted, enabling us to drive operational efficiencies whilst improving guest experience and commercial return. This will include reviewing & making decisions regarding system configurations and ensuring ongoing BAU processes supported & improved.
Our role categories range from CUK15 (entry level) to CUK1 (Brand President) so you can clearly see internal development opportunities. This role is a CUK07 and is offered on a full time, 6 month secondment basis, with hybrid working in our Southampton office, a minimum of 3 days per week.
About You
Fresh ideas and different perspectives are what excite us most and help us to succeed. Alongside bringing these to the role, you’ll also need:
Experience of venue management/booking systems development and optimisation
Be an effective communicator
Able to effectively manage stakeholders
Be able to create and develop roadmaps
Being part of our team has its advantages…
We’re a holiday company so we know there’s more to life than work. Our comprehensive range of benefits are designed to help your personal and financial health and wellbeing.
Home and office-based hybrid working, working with 3 days per week in the office
Annual bonus
Employee Discounted Cruising plus Friends and Family offers
Minimum 25 days leave, bank holiday allowance and holiday trading scheme
Contributory Defined Contribution Pension scheme
Regular office events including live entertainment, lifestyle events and charity partner fundraisers
Extensive learning and development opportunities
Employee-led networks
Employee Assistance and Wellbeing programmes
Company paid Health Cash Plan and health assessment
In-house Occupational Health help and access to digital GP
Life Assurance
Parental and adoption leave
Employee Shares Plan
Electric Car and Cycle to Work schemes
Onsite restaurant offering range of healthy cooked and grab and go meals
Discounted retail and leisure via discounts portal
Recognition scheme with prizes and awards
A friendly welcome with help settling in
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#Job Functions: Business Development; Product Management;
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About Us
Holidays are one of life’s greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise.
No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world’s largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain’s rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people.
Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion.
It’s through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel’s Employer of Choice.
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