UX Strategist (Research Foundations) – 1 year fixed-term contract

Location:

Sofia (1407) – Bulgaria

Salary:

Competitive

Type:

Permanent

Main Industry:

Search Information Technology Jobs

Other Industries & Skills:

Finance, Banking & Insurance Legal

Advertiser:

SAP

Job ID:

132913007

Posted On:

23 April 2026

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we’ll bring out the best in you. We’re builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what’s next. The work is challenging – but it matters. You’ll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What’s in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. 

 

Location: Sophia, Bulgaria

Contract Duration: 1 Year

Job Description: We are seeking a talented and experienced UX Strategist to join our team in Sofia, Bulgaria, on a one-year contract. In this role, you will focus on developing and implementing frameworks that enhance our understanding of user behavior and UX metrics.

Project Key Responsibilities | Tasks to Complete:

1. Metric Development and Alignment:

o Deliver strategic recommendations for behavioral KPI metrics that align with broader company objectives.

o Develop a comprehensive proposal for behavioral metric tracking, ensuring consistent UX metrics application across different sub-solutions and Lines of Business (LOBs) by the end of 2026.

o Develop a unified UX/PX taxonomy classification model.

o Ensure UX/PX taxonomy is integrated into the UX Insights Hub by Q3 and the One Product Planning Workspace by year-end.

Qualifications:

· Proven experience in UX strategy and research, with a strong portfolio of successful projects.

· Expertise in developing and implementing UX metrics and evaluation frameworks.

· Strong analytical skills and the ability to transform complex data into actionable insights.

· Experience with taxonomy development and classification models.

· Excellent communication and interpersonal skills.

· Ability to collaborate effectively with cross-functional teams and stakeholders.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  
We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: # SAP employees: Only permanent roles are eligible for the
SAP Employee Referral Program
, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity,  gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our
Guidelines for Ethical Usage of AI in the Recruiting Process
.

Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 452232  | Work Area: Administration  | Expected Travel: 0 – 10%  | Career Status: Graduate  | Employment Type: Limited Full Time   | Additional Locations:  #LI-Hybrid

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