Transportation Service Specialist – Fixed Term contract in Assago, Italy

Position Snapshot

• Nestlé in Italy, Milan HQ (Assago)

• Fixed-term Contract (1 year)

• Degree in Engineering or Economics

• Preferably 6 months/1 year of experience in Transportation / Logistics areas

• Analytical Mindset, problem solving attitude and service orientation

• Very good Excel Knowledge

• Fluent in English and Italian

• Nestlé welcomes people with disabilities

Position Summary

You will be part of T-Hub South organization located in Assago (Nestlé HQ). T-Hub South has the responsibility to deliver on time and efficiently our goods to our customers, its perimeter extends from Iberia to Greece, Italy included. You will be part of Service Specialist team and you will executional oversight and manage risks from pre-pickup to delivery, you will monitor Service level for key Customers and collaborate with carriers in order to increase performances and in transit visibility.

A day in the life of a Transportation Service Specialist

• On-Time Pickup Management / In-Transit Tracking

• Identify & Mitigate Loading/Pickup Risk

• Record Updates

• Find loads to save from On Time Delivery failure and providing enterprise-wide visibility

• Executive voice for rescheduling vs reassigning freight orders

• Workload prioritization aligned with market strategies

• Reason coding

• Detention/Demurrage approvals

• Documentation capture

• Operating Activities

• Call center activities for Customer Service / Sales

• Manage requests from Customers/Customer Service/Sales, solving problems on deliveries in order to prevent refusal

• Analitycs

• Returns / Refusals monitoring

• Carriers service level KPI

• Transit Points service level KPI

What will make you successful

• Degree in Industrial Engineering, Economics

• Previous experience in Operations is a plus (6 months or 1 year)

• Advanced MS Office Skills (e.g. Excel, Power Point)

• SAP Skills is a plus

• Fluent English is a MUST, another language is a plus

• Excellent communication and interpersonal skills

• Pragmatical and fact-based mindset

• Analitycs and problem solving attitude

• Service orientation

• Capability to work in team

• Proactive and curious person

• Ability and interest in working in a fast pace and rapidly changing environment

Who We Are, What We Believe In

We are Nestlé. We are the Good food, Good life company.

Good food, Good life is our promise, it is a daily commitment. It is only thanks to our people that we can make a difference and realize this belief: we call them Good People .

At Nestlé, we believe that recognition, inclusion and valorization of diversity can make us grow both as individuals and as a company. This is why we promote a work environment, a business culture and a leadership model that guarantee equal opportunities for everyone and at all organizational levels. We believe diversity is a winning factor and we always encourage our people to share ideas and collaborate.

Here at Nestlé you will also be able to be part of the Emotional Communities , groups of colleagues of different functions and seniorities who come together with the aim of spreading a corporate culture that allows everyone to freely express their passions and identities. LGBT +, Gender Balance, Young, Disability, Volunteering, Green, Multiculturalism are just some of the communities that you can be part of.

Diversity is a fact, inclusion is a choice and we have chosen to be inclusive.