Transformation Discovery and Analysis Specialist

Transformation Discovery and Analysis Specialist

Job Req ID: 37020

Posting Date: 23 Aug 2024

Function: Strategy, Transformation & Business Intelligence

Unit: Business

Location:

Snowhill, Birmingham, United Kingdom

Salary: competitive + benefits

Clsoing 8th September

Location: London, Bristol, Manchester or Birmingham

Hybrid: 3 Together 2 Wherever

Why this job matters

This role is essential to ensure Business’s transformation agenda delivers the best possible outcomes for our customers, colleagues and financial performance ensuring we remain competitive in the market, and aligned to BT Group’s overall strategy.

The role has the responsibility to discover and define what transformation needs to occur, how it should be delivered and the optimal business value and outcomes that can be achieved. This will ensure that the transformation is set up for long-term success from the outset by thinking holistically and strategically.

What you’ll be doing

• You will be working within the Business Transformation Discovery & Analysis team as an internal consultant, working across the breadth and depth of Business to help identify and define transformation initiatives.

• You will carry out and/or lead discovery analysis to help refine existing transformation or define new transformation by providing the insight to determine where there are opportunities and how best to achieve them.

• You will be responsible for working in a consultancy fashion, at a fast pace, to a high level of detail on large scale complex problems/opportunities, knowing when it is appropriate to delve into more detail.

• You will be working in a complex environment, with many cross cutting projects and initiatives to produce clear, concise and well-structured recommendations and outcomes.

• Working with a wide range of stakeholders and teams across Transformation, Business and BT Group you will deliver activities such as but not limited to; idea identification and scoping, financial and data analytics, problem solving, process mapping, benefit definition, KPI design, and mobilisation.

• The role will require a high degree of autonomy, strategic thinking and flexibility of approach and mindset, as the scope of the role is broad.

• You will help to foster a culture of excellence, empowerment and psychological safety within the transformation team, where behaviours such as supporting each other, knowledge sharing and confidence to fail fast and iterate are embedded.

• You will be regularly engaging with, presenting to and working with senior stakeholders in support of your Discovery identification and mobilisation activities.

Skills and Experience

• Transformation / consultancy skillset: You will have a background in transformation and/or consultancy roles, and the associated skillset.

• Analytical mindset: Participate in solving complex problems and carrying out detailed analysis to identify trends and relevant insights. Analysis will be qualitative and quantitative in nature, however strong data, business and process analysis skills are a requirement. You will be able to effectively understand the as-is and to-be states and identify appropriate change or improvement opportunities.

• Strategic thinking: Think holistically about the business strategy and outcomes to ensure clear alignment between investments and strategic business goals. You will be able to ‘join the dots’ between initiatives and recognise and mitigate risks as required.

• Clarity of thought, communication and recommendations: While you will be exposed to highly complex work, you will be required to provide clarity of thinking, communication and recommendations – ‘bringing simplicity to complexity’.

• Stakeholder management: You will collaborate with stakeholders from across the business, including senior stakeholders, as such the ability to build a professional rapport and relationships is essential.

• Discovery of new ideas: You will have experience of delivering discovery work previously, including various different techniques and methodologies, and are able to effectively mobilise ideas into executable actions.

• Flexible, inquisitive and curious nature: The nature of this role is such that it will vary regularly. This will require a flexibility in approach and mind-set and the ability to think dynamically.

• Commercial acumen: You will be required to analyse and/or produce financial or commercial insights or business cases.

• Autonomy: You will take ownership and act as a strategic partner to the transformation programmes, effectively understanding and enabling priorities and business outcomes.

Experience required

• Proven experience in a transformation or consultancy management position, or ability to demonstrate equivalent experience and competence to meet skills and accountabilities as defined

Benefits

10% Annual bonus

BT Pension scheme; minimum 5% employee contribution, BT contribution 10%

Life Assurance

Direct share scheme

Exclusive colleague discounts on our latest and greatest BT broadband packages

50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans

My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers

Discounted EE TV including TNT Sport and the NOW Entertainment membership

Great support for working parents including pay whilst on maternity, adoptive, and paternity leave

25 days annual leave (not including bank holidays), increasing with service

Volunteering days so you can give back to your local community

Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON’T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We’re committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement on the Job Description, please apply anyway – you may just be the right candidate for this or other roles in our wider team.