Training Program Manager

Job title:

Training Program Manager

Company:

Job description

As a Training Program Manager at Jotelulu, you will lead the development, implementation, and management of training programs that empower our employees and partners to effectively utilize and promote our cloud-based platform and services. Our offerings include IaaS (Infrastructure as a Service), PaaS (Platform as a Service), and SaaS (Software as a Service). Your role will be crucial in creating educational content that simplifies these complex technologies and communicates their benefits. You will help various stakeholders, including management, sales, and technical users, understand the platform, its benefits, target users, and strategies for effectively selling and using it. Additionally, you will oversee our Learning Management System (LMS) operations, with a preference for experience with platforms such as Moodle.You will

• Training Program Leadership:

• Lead the design and development of comprehensive training programs for our IaaS, PaaS, and SaaS services, tailored to the needs of various user groups, including internal company users and external partners.
• Ensure the creation of engaging instructional materials, including e-learning modules, video tutorials, webinars, workshops, and written documentation.
• Collaboration and Research:

• Work closely with product experts, sales teams, and technical writers to gather information and ensure training content accuracy and relevance.
• Conduct thorough research to stay updated on industry trends, emerging technologies, and best practices in cloud computing and instructional design.
• Training Delivery and Facilitation:

• Oversee the implementation of training programs using a variety of delivery methods, ensuring accessibility and engagement for all users.
• Facilitate and supervise live training sessions, including webinars and workshops, to provide interactive learning experiences.
• Learning Management System (LMS) Administration:

• Manage and maintain the LMS, with a particular focus on Moodle, ensuring it is up-to-date and functioning effectively.
• Upload and organize training materials within the LMS, making them easily accessible to users.
• Provide support and training for internal users and partners to effectively utilize the LMS.
• Assessment and Feedback Management:

• Develop assessments and feedback mechanisms to evaluate the effectiveness of training programs.
• Continuously gather and analyze feedback from participants to identify areas for improvement and enhance the overall learning experience.
• Documentation and Knowledge Sharing:

• Create and maintain comprehensive documentation for training programs, including guides, manuals, and FAQs.
• Share best practices and knowledge with team members to promote continuous improvement in training development and delivery.
• Project Management and Coordination:

• Plan, coordinate, and manage multiple training projects, ensuring timely and successful delivery.
• Develop and adhere to project timelines, budgets, and quality standards.
• Targeted Training Focus:

• Develop specific training modules for different roles within the organization and among partners, including management, sales, and technical users.
• Educate management on the strategic benefits of the platform and how it can drive business growth.
• Equip sales teams with the knowledge and tools to effectively sell the platform, including understanding its benefits and identifying target users.
• Provide technical users with in-depth training on how to utilize the platform’s features and capabilities.
• Continuous Improvement and Innovation:

• Stay informed about new instructional design techniques, tools, and technologies to continuously improve training programs.
• Proactively identify opportunities to enhance the effectiveness and reach of our training initiatives.

LanguagesExcellent written and verbal communication skills in both English and Spanish.What We Are Looking For

• You have a proven track record in managing training programs, particularly for technical platforms and services.
• You possess strong instructional design skills and can create engaging and effective learning materials.
• You have a keen interest in cloud computing technologies and a deep understanding of IaaS, PaaS, and SaaS services.
• You have experience in training internal company users and external partners, understanding their unique learning needs.
• You are experienced in utilizing various training delivery methods, including e-learning, webinars, workshops, and documentation.
• You have excellent organizational and project management skills, capable of managing multiple training initiatives simultaneously.
• You are proficient with learning management systems (LMS), especially Moodle, and other e-learning tools.
• You have strong leadership, communication, and collaboration skills, able to work effectively with cross-functional teams.
• You are proactive, detail-oriented, and able to adapt to a fast-paced, dynamic environment.
• Bachelor’s degree in Education, Instructional Design, Information Technology, or a related field.
• At least 5 years of experience in managing training programs, preferably in a technical or cloud computing environment.
• Proven experience with LMS administration, particularly Moodle.
• Strong understanding of IaaS, PaaS, and SaaS services.
• Exceptional organizational, project management, and leadership skills.
• Ability to work collaboratively in a fast-paced, dynamic environment.

About usJOTELULU is a pioneering European cloud service provider, uniquely serving IT companies.Given that 80% of SMEs (Small and Medium-sized Enterprises) acquire their digital infrastructure through IT companies, we at JOTELULU have tailored our services to meet this significant demand. Existing cloud providers can’t sell directly to these SMEs, creating a unique niche that we effectively fill. Our array of services includes servers, cloud storage, remote desktop, IP telephony, and online backups, all designed to outperform the offerings of traditional cloud providers.Our distinct advantage lies in our white-label solution, meticulously crafted for IT companies. This approach not only bridges the gap in the market but also addresses the specific challenges IT companies face with these conventional providers:Simplicity: We streamline the complexity inherent in existing cloud platforms, making our services easy to sell and manage.Profitability: Our model ensures enhanced profit margins, a stark contrast to the slim returns typically seen in this sector.Dedicated Support: Our clients are never alone; we provide comprehensive support for all incidents, big or small.Our robust infrastructure is self-managed, with physical servers located in Madrid and Paris, ensuring reliability and top-tier performance.Currently, JOTELULU is entering an exhilarating phase of expansion across Europe, broadening our offerings to IT companies. This growth reflects our core ethos-a Product Engineering mindset. As our teams expand, this mindset continues to be the cornerstone of our approach within Product, Engineering, and Data divisions.Join us at JOTELULU in this exciting journey as we redefine cloud services for IT companies and their SME clients.OUR VALUESWe live our values (J.O.T.E.) on a day to day basis, such as:Joy: people who feel happy and confident try new things and are better equipped to face challenges.Ownership: taking the initiative to deliver positive results, being accountable for the outcome of your actionsTrust: not only internally, through caring and appreciating our employees but also with our customers, being the core of our business.Effectiveness: which combined with intelligence, imagination and knowledge leads to results.How? By living our values (J.O.T.E.) on a day to day basis, such as:

• Joy: people who feel happy and confident try new things and are better equipped to face challenges.
• Ownership: taking the initiative to deliver positive results, being accountable for the outcome of your actions
• Trust: not only internally, through caring and appreciating our employees but also with our customers, being the core of our business.
• Effectiveness: which combined with intelligence, imagination and knowledge leads to results.

Our constant growth means that we are always looking for new colleaguesWhat we offer:An opportunity for personal and professional growth, supported by high functioning teams and the exciting challenges that come with joining a company at the start of its growth trajectory.An inclusive and upbeat work environment: leave your suit behind… we’re a t-shirt and converse kind of place! More importantly, our company culture promotes diversity and inclusion. The personality and opinions of each of our team members are important and valid, and we aim to offer all employees a safe environment where they can be themselves and thriveAn environment free of bureaucracy and corporate constraints; a culture where your opinion is highly valued and appreciated.Flexibility: a great work-life balance.Offices in the center of Madrid and flexible working model.Professional growth: For training courses related to your role.Flexible compensation: you’ll be able to include your monthly expenses in meals and transportation into your payroll.Health care: we have optional health insurance as flexible retributionFeedback and transparent culture: feedback is the breakfast of champions, and we take it seriously. We have a real-time and honest feedback culture, with monthly formal 1to1 sessions with your manager, a performance evaluation plan (with semestral evaluations) and monthly all-hands meetings to understand all the business information you need!Ready? Don’t wait any longer and apply for this opportunity!
If you think you don’t tick all the boxes, but the project sounds interesting to you, we’d still love to hear from you.We are looking forward to hearing from you!Thank you for your interest. Please fill out the following short form.*I hereby confirm that I have read and understood the .*Uploading document. Please wait.Send application Please add all mandatory information with a * to send your application.

Expected salary

Location

España

Job date

Thu, 06 Jun 2024 22:09:35 GMT

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