Temporary Online Admissions Counselor

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

Posted Job Title

Temporary Online Admissions Counselor

Job Profile Title

Temporary Employee – Non-Exempt

Job Description Summary

Penn Engineering Online is seeking an Admissions Counselor that serves as a recruiter for multiple online graduate degree programs. Reporting to the Online Graduate Admissions Manager, the Admissions Counselor will provide admissions counseling and respond to questions from prospective students and participate in office hours, admissions webinars and other events. The Admissions Counselor will join an active, engaged and high performing team directly supporting Penn’s 2022 Compact of Inclusion, Innovation and Impact.

Job Description

85% – Counseling & Recruitment Outreach

The counselor is responsible for building a relationship with their pool of applicants with the goal of increasing application submissions.

• Monitoring Slate instance of Inbox, responding to emails in a timely manner
• Conducting proactive outreach through phone calls and SMS messages to nurture all assigned applicants.
• Conducting daily office hours for prospective students, answering questions about admissions requirements,application materials needed, program details, student experience
• Conduct regular Applicant Information Sessions, Coffee Chats, and other events to educate potential students and answer questions.
• Assisting with Webinars and other events by answering questions behind the scenes.

10% – Events

Assist with recruiting events as needed

5% – Other duties as assigned

Help the Online learning office with other tasks as required

Qualifications

• Experience in higher education admissions counseling preferred
• Experience with admissions systems preferred (Slate preferred)
• Knowledge of admission terminology.

Job Location – City, State

Philadelphia, Pennsylvania

Department / School

School of Engineering and Applied Science

Pay Range

$7.25 – $25.00 Hourly Rate

Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job’s level. Internal organization and peer data at Penn are also considered.

Equal Opportunity Statement

The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law.

Special Requirements

A background check may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

• Health and Life: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare.
• Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.

Please note that benefit eligibility is determined/based on ACA guidelines.

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