Telemarketer Call Center

Job title:

Telemarketer Call Center

Company:

Marriott Vacations Worldwide

Job description

Our vacation ownership businesses offer flexible vacation programs, giving customers the ability to choose the style of vacationing that suits their needs, year after year.Our vacation exchange businesses offer leisure and travel-related products and services to owners of vacation ownership interests and other affinity groups.Toggle navigation Toggle search

• Our Company

Our vacation ownership businesses offer flexible vacation programs, giving customers the ability to choose the style of vacationing that suits their needs, year after year.Our vacation exchange businesses offer leisure and travel-related products and services to owners of vacation ownership interests and other affinity groups.

• Our Values

• INVESTOR RELATIONS

• Careers

• CAREERS

Toggle navigation Toggle searchOur vacation ownership businesses offer flexible vacation programs, giving customers the ability to choose the style of vacationing that suits their needs, year after year.Our vacation exchange businesses offer leisure and travel-related products and services to owners of vacation ownership interests and other affinity groups.Keyword:
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0″ ng-cloak> * {{$parent.googlePlacesAutocompleteEnabled ? location.description : location}}Locations (up to three): {{$item.description}} {{$parent.googlePlacesAutocompleteEnabled ? location.description : location}}Find a fulfilling careerKeyword:
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0″ ng-cloak> * {{$parent.googlePlacesAutocompleteEnabled ? location.description : location}}Locations (up to three): {{$item.description}} {{$parent.googlePlacesAutocompleteEnabled ? location.description : location}}Telemarketer Call Center in Costa Del Sol M&S at Marriott Vacations WorldwideDate Posted: 15/8/2024×Join Our Talent NetworkWhy Join Our Talent Network?Joining our Talent Network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you.

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By joining our Talent Network you have not officially applied to a position.By joining our Talent Network you have not officially applied to a position.Thanks for joining our Talent Network, {{ vm.userName }}By joining our Talent Network you have not officially applied to a position. To apply for this position, please click the continue button.Redirect in {{vm.counter}}Share With:Job OverviewEmployee Type:RegularLocation:District Crta De Cadiz, 168Job Type:Date Posted:15/8/2024Job ID:JR70675About UsWhere the future is made better together.As a vacation company, Marriott Vacations Worldwide brings people together. We believe in caring for each other, our customers, and the world we all share. So how we do business is as important as the business we do. It starts with a culture where you feel respected, inspired, and appreciated. And we support your professional and personal development. This helps you build a fulfilling career with lifelong growth opportunities.This may be why we ranked No. 1 on Newsweek’s Top 100 Most Loved Workplaces® list. This recognition is based on associate surveys around employee satisfaction and sentiment. Not only were we No. 1 in Hospitality, but also the No. 1 Most Respected Company.Diversity and inclusion make us stronger.
We are a global company that values how diverse backgrounds and perspectives make us better together. Both inside and outside the organization, we are committed to championing diversity and promoting an inclusive culture.Inspired to be more.
Our associates are encouraged to strive for excellence and are empowered to achieve it. Each day you’ll have the opportunity to create moments, both large and small, that impact fellow associates and our customers. They help provide meaning to your work and inspiration for where you work.Support balance for a life fulfilled.
We are a vacation company. And we know what time away to recharge and reconnect can do for you. It’s as important to your life as it is to your career growth and fulfillment.Join a team that helps you reach your full potential.Marriott Vacations Worldwide was the first major hospitality brand to enter the vacation ownership industry. We brought a refreshing change and new opportunities for our associates to grow and thrive.And as we look ahead, we’re excited for what we can achieve together when you join our team.See our .Job DescriptionOVERALL RESPONSIBILITIES:Sell holiday preview packages to guests via inbound and outbound calls. Exceed minimum production requirements set by management. Liaise with owners to generate new prospects.Sell regional holiday preview packages to guests via inbound and outbound calls. Verify and activate pre-sold packages. Act as liaison with Italian broker.Contact MVC owners, MVC non-owners & 47 Park Street Members via inbound and outbound calls to schedule virtual sales presentation appointments. Exceed minimum production requirements set by management. Assist with other marketing activities as required.ESSENTIAL JOB FUNCTIONS:

• Sell holiday preview packages to guests via inbound and outbound calls to likely prospects.
• Contact owners to build relationships and request referrals / offer packages when available.
• Complete bookings by obtaining flight details.
• Exceed minimum production requirements set by management.
• Qualify all potential purchasers of holiday previews.
• Actively provide service which exceeds our guests’ expectations.
• Maintain a client contact log and reservation details on Goldmine as lead tracking system.
• Manage all call-backs on a daily basis pro rata.
• Obey all departmental and procedural rules.
• Use standard templates and generate appropriate guest correspondence where necessary.
• Complete verification and compliance calls as requested.
• Sell regional holiday preview packages to guests via inbound and outbound calls to likely prospects.
• Verify and activate pre-sold packages such as web, CMD, Outreach, Encore, IPC and POS, as well as any new regional programs as required.
• Complete Quality Assurance checks for holiday ownership purchasers where the sale was via a Broker.
• Act as liaison with Brokers & package generators as requested.
• Contact owners, Members and prospects to offer Virtual Sales Presentations for European MVC resorts or 47 Park Street
• Ensure eligibility of clients for sales presentations checking qualification criteria is met including where relevant attending together with their partner / spouse & agreement on the gift for staying on the call for the required length of time.
• Send confirmation letters to client booked on appointments.
• Re-confirm appointment the day / morning before, and ensure client understands how to use the ‘Teams’ system for the appointment.
• At the time of the appointment join the meeting before and host the client / hand over to the Sales / Member Executive
• Resolve any issues relating to the attendance of the client at the appointment (i.e. no show, cxl, no partner, refusal to stay for the required time)
• Manage the appointment schedule for the SE’s assigned to virtual tours.
• Qualify all potential purchasers of holiday previews.
• Generate guest correspondence where necessary.
• Compliance calls as requested.

OtherPerform all tasks in a timely manner ensuring all deadlines are met. Perform other related tasks as assigned by management. Comply with MVCI and Marriott International policies and procedures. Be proactive and have a flexible approach to work, always meeting the needs of the team and the business. Maintain an attitude and commitment to provide excellent service to all customers and associates. Respond sensitively to the needs and feelings of others, regardless of status or position; accept interpersonal differences and maintain a constructive rapport with all associates and customers. Maintain computer systems knowledge (Windows, e-mail, Word, OTM, Marsha etc) Work with all MVCI colleagues as a team, always supporting the needs within that team and those of the business.#imvwemeMarriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.Job Requirements #AP/EME Marketing Call CenterCHECK OUT OUR SIMILAR JOBSSign Up for Job AlertsTake the first step in charting your own course by joining our Talent Network. It’s the best way to stay informed and receive alerts for exciting jobs that may be perfect for you.LinksCareer LinksFollow us on social media© Copyright 2011-2022 Marriott Vacations Worldwide Corporation. All rights reserved.

Expected salary

Location

Cádiz

Job date

Sun, 18 Aug 2024 03:38:29 GMT

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