Technical Support Specialist
Masimo
Job Description:Job Summary:For our office in Amsterdam, we are looking for a Technical Support Specialist. In this role you will be responsible for consistently providing high quality resolution of technical issues / questions and on-going customer support. This position will provide first-level trouble shooting and resolution of customer issues. The incumbent will be given latitude to perform minor warranty maintenance, communicate with the Global Masimo Tech Service, Engineering, Marketing, QA, Sales and Clinical Specialist teams, ship products and parts, as well as document and categorize customer questions and issues.This position will also provide phone support to customers regarding the proper use and maintenance of Masimo’s products and applications. Ensuring customer satisfaction is critical and must be accomplished by meeting or exceeding their expectations. Keys to success include: detail orientation, speed, and thoroughness in resolving technical issues.Duties & Responsibilities:
Minimum Qualifications:
Preferred Qualifications:
Language requirement:Fluent in EnglishEducation:
Compensation and Benefits:
Are you looking for uncommon opportunities with an extraordinary company? We are looking for people who can, do and will make a difference. Are you interested to hear more about this position?Please send your full application through our website.To learn more about us, please visit:
Amsterdam, Noord-Holland
Thu, 31 Oct 2024 05:02:43 GMT
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