Technical Communication Specialist (m/f/x)

Company Description

Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation.

We’re an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We’re fueled by the diversity of our talented employees.

Job Description

• Collaborate with product, marketing, and sales teams to gather valuable technical content, including technical summaries, draft technical diagrams, and sourcing reflective product screencasts and recordings.

• Pioneer ways of demonstrating product concepts effectively.

• Assist the team in comprehending technical concepts thoroughly.

• Support the creation and implementation of frameworks that enable product teams to deliver content easily across various channels.

• Gain deep product knowledge by learning and digesting product use-cases.

• Create clear visualizations, storytelling devices and supporting aids for technical concepts.

• Supporting the Office of Technology and Product on mainstage topics and presentations at Dynatrace events.

Qualifications

• Strong knowledge of software development processes, including cloud, container and security technologies.

• Dynamic and entrepreneurial spirit with the ability to multitask between projects and topics.

• Instinct to craft narratives and stories from technical content.

• Willingness to learn and engage in all parts of the Dynatrace product.

• Independent and driven to make an impact.

• Attention to detail and a sense of design.

• Experience or knowledge of video production and design is beneficial, but not mandatory.

• Background in Product Marketing combined with an understanding of Software Engineering are advantageous.

Additional Information

What’s in it for you?

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.  

• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. 

• Working models that offer you the flexibility you need, ranging from full remote options to hybrid ones combining home and in-office work. 

• A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.   

• An environment that fosters innovation, enables creative collaboration, and allows you to grow.  

• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.  

• A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all

• A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. 

• A relocation team that is eager to help you start your journey to a new country , always there to support and by your side.  If you need to relocate for a position you are applying for, we offer you a relocation allowance and support with your visa, work permit, accommodation, language courses, as well as a dedicated buddy program.

Compensation

• We offer a competitive salary with a minimum salary of € 60,000 gross per year based on full-time for this position. The final offer could be higher in line with qualifications and experience.

• We offer attractive compensation packages and stock purchase options with numerous benefits and advantages.