Technical Administrator

Join Refresco as a key player in managing the document lifecycle, ensuring accuracy, accessibility, and compliance at every stage. This is an exciting opportunity for someone passionate about creating and refining processes, offering the chance to make a meaningful impact and leave your mark on our systems and operations. If you thrive on organisation, attention to detail, and the opportunity to drive improvements, this role is perfect for you.

Technical Administrator

Refresco – Kegworth Head Office

Monday – Thursday 8:30 am – 5 pm and Friday 8:30 am – 4 pm 

(Hybrid – 2 days from home)

Permanent

Benefits:

• An annual bonus
• Pension contributions
• Access to a 24/7 virtual GP for you and your family
• Life assurance
• Income protection
• An enhanced holiday allowance of 27 days plus bank holidays
• Purchase extra holiday (up to 3 days per year)
• Access to our brand new employee benefits platform offering discounts, cashback rewards, and access to more optional benefits
• Access to Grocery Aid – for free financial, personal, health and wellbeing support

The role:

Reporting to the Master Data Manager, this role oversees the document lifecycle, ensuring accuracy, accessibility, and compliance. It serves as the main contact for document requests and document control, supports project teams, conducts audits, and collaborates with quality teams to maintain high standards.

Key responsibilities:

• Complete customer KPI data, including entry and presentation preparation, ensuring accuracy.
• Manage the Customer Technical SharePoint system and oversee technical documents to maintain organisation and updates.
• Administer the technical calendar, share updates, and manage weekly customer meetings, including minute-taking.
• Handle document requests, storage, and process management, ensuring records are accurate and up to date.
• Support ad hoc projects, prepare reports, and contribute to continuous departmental improvement.

About you

The ideal candidate will have prior experience in a Technical Administration role or Business Administration, with a focus on supporting document control processes. They should exhibit strong IT proficiency, particularly in the Microsoft Office suite, with Excel skills and familiarity with Power BI. Key qualities include attention to detail, multitasking abilities, organisational skills, and be a good communicator.

Ultimately, we encourage everyone to role model our core values of agility, responsibility, passion, excellence, and entrepreneurship as we believe these are what has made Refresco successful so far.

Find out more about the Refresco Values here: https://www.refresco.co.uk/uk/about/our-values

If you fit this profile and are excited by this opportunity, we would be delighted to hear from you!

Refresco believes that equal opportunity for all is fundamental to our company’s values and all our applicants can expect fairness and transparency in our recruitment process.

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