Team Leader – Maintenance Contracting

Job title:

Team Leader – Maintenance Contracting

Company:

Aster Group

Job description

Do you have experience as a leader looking working with trade teams? If so please keep reading.As the Team Leader you will be responsible for the direct supervision of operatives, ensuring that they are fully supported, have the correct materials and equipment to complete planned maintenance works safely, but also to have the ability to identify and complete other repairs if required. In addition, you will regularly assess the skills of each operative and provide coaching and training to up-skill where possible.Your key areas of responsibility will be –

• To deploy operatives to specific contracts to ensure the necessary staffing levels and skill mix to meet the needs of the contracts; redirecting labour.

• Monitoring progress and taking prompt action to respond to changing circumstances such as re-evaluating workloads in order to keep to schedules and address problems.

• Providing advice to operatives and customers in connection with the modifications to the dwellings and subsequent usage.

• Working with colleagues and customers to establish strong and effective communication systems to ensure that all key interested parties are kept informed of progress.

• Ensuring all operatives are familiar with Health & Safety issues.

• Maintaining and improving the service delivered by monitoring satisfaction, dissatisfaction levels and taking prompt, effective action to resolve problems or recommend company based changes.

• Ensuring all works have a complete audit trail and supply the office with completed paperwork.

• Participating in the setting, monitoring and review of business plans and key performance indicators for Aster Property and the teams work.

About youYou will hold a relevant academic qualification and extensive relevant experience. Alongside a proven track record of managing a large team.You’ll be able to build strong working relationships and will understand and anticipate the needs of customers.You won’t be phased by changing priorities and work demands. You’ll identify where improvements can be made and will take action.You will have a natural coaching style to support the development of the team.Travel throughout the region will be required, so you’ll need a full UK manual driving licence. A vehicle will be provided.What’s in it for meWe invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:

• Flexible working – whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business’ needs

• A focus on colleague wellbeing – workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan

• We invest in colleagues’ careers and development through our leader and colleague development frameworks

• Defined Contribution Pension and attached life assurance

• Volunteering hours available to all colleagues to enable them to give back

• Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more

• Enhanced leave

• We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives

Ready to apply?To apply, please use information provided in the advert and role profile to let us know why you’d be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement.We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.Aster is not a sponsorship organisation and all candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & it’s subsidiary brands.

Expected salary

£41347 per year

Location

Andover, Hampshire

Job date

Sat, 05 Oct 2024 23:30:25 GMT

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