Systems Monitoring Specialist

Job title:

Systems Monitoring Specialist

Company:

SITA

Job description

Job Description:OverviewWELCOME TO SITAbusiness unit makes flight operations, air traffic management and aircraft maintenance more sustainable and efficient by enabling collaboration between people and organizations in the air transport industry through:

• Communication – connecting aircraft and people around the world.
• Data & Platform – Turning aircraft data into valuable insight for the entire industry.
• Applications – Empowering the industry with user-friendly tools that make flight operations more sustainable and efficient.

Ready to redefine air travel? The journey starts here, with you at SITA.ABOUT THE ROLE & TEAMyou will bring strong communication skills and experience with business stakeholders to build trusted relationships. You approach problem-solving with creativity and a continuous improvement mindset. Adaptable to shifting priorities, you can efficiently manage your workload and remain customer-focused when working with internal and external partners.At SITA for Aircraft, we are looking for a proactive Systems Monitoring Specialist to join our Engineering team. You will collaborate closely with cross-functional teams to deliver high-quality, scalable solutions that meet requirements. In addition, you’ll support the development of an end-to-end monitoring vision and strategy, focusing on application performance, network, and infrastructure. You will help prioritize and manage the Activity Backlog, work with Architects to ensure correct tool implementation, and stay updated on the latest monitoring solutions to maintain interoperability and industry best practices.WHAT YOU WILL DO

• Develop, implement and run strategy for Monitoring tools considering best practices to monitor end to end solutions we operate for our customers included but not limited to the monitoring of Application performance, Network and Infrastructure
• Ensure the interoperability of the end-to-end monitoring.
• Contribute to the Product Performance vision with the Product team and other Engineering teams.
• Manage and prioritize the Activity Backlog with artifacts that provides the next level of detail to support the delivery of the monitoring road map.
• Define Functional and Non-Functional Requirements, and Acceptance Criteria.
• Colaborate with Architects and other Scrum Teams to ensure the monitoring tools are correctly implemented across the portfolios.
• Engage with suppliers of monitoring solutions to ensure we stay up to date with the latest and best solutions available on the market.
• Assess risks, efforts and costs when for deploying new monitoring solution or modifying an existing one.
• Collaborate with cross-functional teams to understand requirements and define monitoring strategies existing or new products, considering factors such as integration, scalability, running cost, etc.
• Validate data flows, interfaces, and data transformations to ensure seamless integration and data consistency across monitoring systems.
• Ensure that the backlog is prioritized and maintained to reflect the most valuable features and enhancements.
• Stay up-to-date on industry trends and best practices in monitoring methodologies.

Qualifications

• Minimum of 4 years of experience in a product owner, application support, business analyst, platform operations, or similar technical role
• Minimum of 2 years of experience with monitoring solutions for application performance, network, or infrastructure; with experience in DevOps, PlatformOps, or NetworkOps.
• Bachelor’s degree in Business, Computer Science, or a related field.
• A track record of being part of projects through the full lifecycle (from definition to post-launch) in complex, international and fast-moving environment
• Experience working within or alongside technical delivery teams with excellent communication and interpersonal skills, with the ability to work collaboratively
• Familiarity with Agile methodologies and tools (e.g., JIRA, Aha).
• A passion for technology and a keen interest in product development.
• Strong analytical and problem-solving skills.
• High proficiency in using MS Office Suite (Word, Excel, PowerPoint, Outlook)
• Excellent communication skills and fluency in English – both verbal and written
• Attention to detail and the ability to prioritize tasks effectively and maintain focus amidst shifting priorities.
• Self-driven and inherently motivated to excel and deliver results.
• Courage to question the status quo and propose innovative solutions
• Curious and out-side of the box thinker

NICE-TO-HAVE

• Experience in Air Transport or IT is a plus

• Experience in end to end solution monitoring is a strong plus.

WHAT WE OFFERSITA’s workplace is all about diversity, many different countries and cultures are represented in our workforce. We collaborate in our impressive offices, embracing a hybrid work format. As part of our global benefits, we offer:🏡 Flex Week: Work from home up to 2 days/week (depending on your Team’s needs).⏰ Flex Day: You may wish to flex your arrival time at the office to beat rush hours or leave earlier for personal commitments. We encourage open communication with your manager about your needs and routine.🌎 Flex-Location: Enjoy up to 30 workdays of benefits, anywhere in the world!🌿 Employee Wellbeing: Benefit from the Employee Assistance Program (EAP) provided by SITA, a yearly free service offering practical advice in various aspects of your life.🚀 Professional Development: Enhance your skills with our training platforms, inclusive of LinkedIn Learning!🙌🏽 Competitive Benefits: Access competitive benefits tailored to the local market and your employment status.SITA is an Equal Opportunity Employer and values a diverse workforce. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.

Expected salary

Location

Barcelona

Job date

Sun, 10 Nov 2024 04:43:14 GMT

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