System Analyst in Monza, Italy

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

IT Desk Site Support – System Analyst (m/w/d)

as a System Analyst (m/f/d), you are the first point of contact for our employees for all questions regarding hardware, systems as well as applications and support them with your expertise in solving IT problems.

Your tasks:

• Responsible for end-user support (2nd level) and system availability within predefined timeframes within SLA targets.

• Collaborate with global IT teams and participate in global IT roll-outs

• Support business departments when issues arise and to identify potential improvements

• Assist with change control and any infrastructure changes that help to improve functionality

• User- and device management (e.g. hardware, licenses, equipment) including documentation

• Attention to data and system security and privacy compliance

• Alignment to compliance requirements (PCI, SOX) and all IT policies

• Collaborate with site leader and management team

• Daily participation in regional meetings

Your profile:

• Completed IT education (Diploma in computer science, Bachelor Univ.) or similar

• Work experience in the end-user support area or comparable areas

• Very good knowledge of Windows operating systems and PC hardware

• Experiences with Microsoft Office product family

• Basic knowledge in network and server technology

• Detailed and solution-oriented work style as well as flexibility

• Ability to work under stress, sense of responsibility and good interpersonal skills

• Good English skills

Our offer:

You can expect a multifaceted job in a dynamic and international environment. A workplace culture in which integrity, intensity, involvement and innovation are lived. A detailed induction and task-specific training are a matter of course for us. You yourself determine your future in our company – make your contribution to our joint success!

Each of our 120,000 exceptional individuals at Thermo Fisher Scientific tells a unique story. Join us and make your contribution to our unique mission.

Thermo Fisher Scientific is an equal opportunity employer committed to supporting underrepresented groups and does not discriminate based on ethnicity, color, religion, gender, sexual orientation, gender identity, national origin, disability or legally protected status.

Payment is according to collective agreement and overpayment according to qualification is possible.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.