Support Specialist Geo-Positioning in Zellik, Belgium

Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com). We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and agriculture industries focused on developing a sustainable tomorrow.

Learn more about working with us at topconcareers.com

Topcon Positioning Belgium based in Zellik, is a part of the Topcon Positioning Group. We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, Geopositioning and agriculture industries focused on developing a sustainable tomorrow.

Topcon Positioning Belgium is looking for a motivated and committed

SUPPORT SPECIALIST GEO POSITIONING

Job location: Zellik Office based in Belgium

Travels in Belgium/Luxemburg required for the job activity

Working hours – 40 per week – possible 1 day as home office

Job Purpose:

This team member shall work closely with Support leadership Belgium and Professional Services EMEA, Business Unit in a pre and post sales role for Topcon distribution partners and end users. As part of the Topcon Positioning Belgium Support team, this member will be a driving force in increasing sales of Geo-Positioning solutions through technical and application knowledge to meet or exceed financial goals set by Topcon.

Core Job Duties

• Responsible for the daily technical support (email, phone, chat) for the Belgium/Luxemburg market with the other team members and global Professional Services colleagues.

• Member of the Geo-positioning Training team, lead and maintain seasonable Dealer & End-user trainings

• Support the Sales team(s), prepare technical demo’s and presentations. Work closely with Sales and Marketing staff to provide business solutions.

• Creation of online content (Quick Guides, How-to, Notification messages); myTopcon NOW and eLearning (self-learning) courses.

• Be the Geo-Positioning Application and Software family software Subject Matter Expert (Field, Office, Enterprise, and Online modules), keep up to date with new Geo-Positioning developments.

• All common Professional Services activities, in line with goal settings and experience. Communicated with the team leader and/or manager. Alignment with EMEA Support colleagues. Work with European team on global goals, projects, content, and direction

Education and Experience:

• Extensive practical knowledge of geomatics (techniques)

• Geodesy, Survey engineering, Civil Engineering, Construction Engineering or similar preferred

• • 3 years’ experience in survey applications, vertical construction, road construction or any other infrastructure projects

**Knowledge, Skills, and Attributes:**

• Troubleshooting, hands-on mindset

• Friendly, supportive personality

• Professional communication skills

• Comfortable in working with various ICT systems (MS Teams, Outlook, SAP S4, various others)

• Experience with the different phases of a construction jobsite process

• Good in Dutch, French & English language (Verbal & written)

**What we offer:**

• Attractive salary with a lot of benefits

• Pension plan

• Health insurance (with Dental Care)

• Meal vouchers

• 40 hour working week with 32 holidays

• Company Car

• Team spirit en atmosphere:

• Direct communication

• No-nonsense mentality

• Space for innovation

• Familiar atmosphere

• A global company with fame in the construction industry

We are Topcon (https://www.topconpositioning.com/) . We collaborate, create and distribute disruptive technologies that help businesses flourish through improved processes, machine automation and data services.

We design and manufacture productivity tools for building a better future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to infrastructure and agriculture industries with a focus on developing a sustainable tomorrow.

Learn more here (https://vimeo.com/344308498) .