Student Engagement & Support Officer – Prato

Student Engagement & Support Officer – Prato

Job No.: 673014

Location: Prato, Italy

Employment Type: Full-time 

Duration: 12-month fixed-term appointment

Remuneration: Italian national employment contact ANINSEI Level 4 (with Monash adjustment)

• Amplify your impact at a world top 50 University
• Join our inclusive, collaborative community
• Be surrounded by extraordinary ideas – and the people who discover them

The Opportunity

Join our team as a Student Engagement & Support Officer at our dynamic and internationally-focused Prato Centre, where you’ll play a pivotal role in assisting students participating in academic programs at Monash University in Prato,

As a Student Engagement & Support Officer, you will provide assistance with initiatives and communication which promote student engagement with the community. You will be responsible for engaging with and administering student service life-cycle administration, as well as enriching the student experience by assisting with activities such as: orientation, pre-departure information and transition, and local engagement events such as Prato Campus Week and Open Day. You will also assist with the preparation of student and community communications as well as promoting and publicising local engagement initiatives on digital media platforms

About you 

As the ideal candidate you will have excellent written and oral communication skills in English and good working knowledge of Italian, as well as holding existing working rights in Italy/Europe. Monash Prato alumni will also be highly considered.

You will have experience providing excellent professional administrative support services in a busy and complex environment, paired with a commitment to high quality service, customer care and effective stakeholder engagement with an ability to exercise discretion and empathy.

In addition, critical to this role is your strong organisational and time management skills, interpersonal communication and the ability to create and maintain web page and social media content.

About Monash Prato

The Monash University Prato Centre provides a strategic European base for international teaching and research collaborations. The Centre’s mission is to develop a multi-functional teaching and research centre that is actively engaged with the local community, and which facilitates the expansion of links between Monash University and the wider European community. 

At Monash, work feels different. There’s a sense of belonging, from contributing to something groundbreaking – a place where great things happen.

We value difference and diversity, and welcome and celebrate everyone’s contributions, lived experience and expertise. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.

Learn more about Monash.

Be part of our story. Work with us to #ChangeIt.

Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.

To Apply

For instructions on how to apply, please refer to ‘How to apply for Monash Jobs’.

Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.

We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at hr-recruitment@monash.edu in an email titled ‘Reasonable Adjustments Request’ for a confidential discussion.

Your employment is contingent upon the satisfactory completion of all pre-employment and background checks required for the role, as determined by the University.

Enquiries: Cathy Crupi, Associate Director – Monash University, Prato Centre, +39 0574 436921

Position Description: Student Engagement and Support Officer

Applications Close: Friday 24 January 2025, 11:55pm CET

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