Stage – Support IT

Job title:

Stage – Support IT

Company:

Malt

Job description

Malt is Europe’s leading freelancing platform with one clear mission: to give people the freedom to choose who they work with. Co-founded in 2013 by Vincent Huguet, with Alexandre Fretti as co-CEO since 2022, Malt is a tech company with a human approach that helps companies and freelancers make the perfect match.Malt is a marketplace that embraces a community of over 700,000 freelancers and over 70,000 clients, ranging from small and medium-sized enterprises to large corporations. More than just a connector, our marketplace streamlines freelancer-client communications, simplifies administrative and legal tasks, expedites invoicing and payments, and so much more.We are all about giving both freelancers and companies choice and added peace of mind, so that every experience on Malt is nothing less than (inter)stellar. The launch of Malt Strategy in 2023 enabled Malt to broaden its scope by offering the expertise of a network of top independent consultants and transition managers, to better support companies from the strategy to the implementation of ambitious projects.✨ Malt is also…– a tech company with a human approach– a company with a strong culture fueled by 700 Malters from 40+ nationalities, working from 9 countries all around Europe – Germany, Belgium, United Arab Emirates, Spain, France, Netherlands, Nordic countries, United Kingdom, and Switzerland.– committed to creating a safe and inclusive space where every employee can thrive both personally and professionally– committed to equality and diversity (50% of People managers are women)– a company with strong career path policies allowing all Malters to develop and grow equally– backed by renowned investors including ISAI, Serena, Eurazeo Growth, Goldman Sachs and BPI FranceJoin us on Planet Malt, we need you to help us write this next chapter! 🪐At Malt we believe that Ambition is the Way, so all lists of missions and responsibilities are non-exhaustive.Explore your future career 🔭Being an IT Support intern at Malt means accompanying your manager in his daily actions thanks to a real teamwork while becoming autonomous.At the same time, you will be able to invest in internal projects thanks to your strength of proposal.Key responsibilities ✨

• Participate in the level 1 and 2 support to the users present on our different sites: France, UK, Spain, Germany, Benelux
• Assit in management of service providers, a hybrid computer fleet (PCs & Macbooks), the telephone fleet, preventive maintenance, all via our MDM tool
• Optimize internal procedures, which evolve as we grow
• Manage the reception of new employees, and the management of departures (Onboarding & Offboarding)
• Help manage multi-site incidents via our ticketing tool and you will emphasize the implementation of procedures that improve security

Have transverse projects such as: * Implement tools for managing the computer equipment on remote sites

• Animate a knowledge base on our internal wiki
• Optimize the security of the mobile fleet
• Develop internal tools to increase the productivity of the team or other collaborators

About you 🧑‍🚀

• Currently studying computer science and looking for a 6-month full time internship starting from January 2025
• Comfortable with office tools (Gsuite), Windows, MacOs (Linux would be a plus)
• If you master scripting/coding, it would be a real asset
• Available to come to our Paris HQ five days per week (only occasional remote work for this position)
• Fluent French and English are necessary
• Proactive, curious, dynamic and ready to take on challenges

How to join the mission? 🚀

• First call with a Annabelle, Talent Acquisition Assistant, to better understand your background, aspirations and answer your questions (30 minutes)
• Interview with Jelly, IT Engineer and possible future manager, to discuss your experience and the role in more detail (45-60 minutes)
• Final Interview with our Head of Workplace and IT to test your hard skills and long term vision (45-60 minutes)
• Final coffee with the team
• Your profile is validated, and will welcome you in our Parisian office in January 2025!

Malt is the perfect space to thrive personally and professionally 💫– Onboarding: Before easing into your new role, you’ll spend your first week learning about our culture, products, and services with other onboardees at our office in Paris– Paid vacation – 1 paid day/month worked for interns, 5 weeks/year for apprenticeships– Lunch vouchers: €9/day on your Swile card– Transportation: 50% reimbursement (any type of transport)– Free books: If you’re interested in learning more about any topic relevant to Malt’s business, just tell us the books you’d like to read, and we’ll order them for you-without any questions asked or approval processes to follow.

Expected salary

Location

Paris

Job date

Wed, 02 Oct 2024 05:11:20 GMT

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