Spare Parts Coordinator

FORTNA partners with the world’s leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile delivery. Our people, innovative approach and proprietary algorithms and tools ensure optimal operations design and material and information flow. We deliver exceptional value every day to our customers with comprehensive services and products including network strategy, distribution center operational design and implementation, material handling automated equipment, robotics and a comprehensive suite of lifecycle services.

At FORTNA, we believe in fostering a workplace that isn’t just a job but a movement – a collective effort to redefine success and transform challenges into opportunities. “Join the Movement” encapsulates our commitment to a workplace culture that thrives on collaboration, celebrates diversity, and empowers every individual to contribute to something greater than themselves. Our Team. Our Passion. Our Approach.

Have you ever ordered something online? Chances are your package moved through a FORTNA sorting system before arriving at your doorstep.

FORTNA designs and delivers some of the world’s most advanced automated sorting systems, installed across the globe — from Australia to Brazil. As e-commerce continues to grow, our systems are expected to run faster, longer, and smarter than ever before. Keeping these systems operational requires reliable maintenance and the right spare parts at the right time.

That’s where you come in.

What will you do?

As a Spare Parts Coordinator, you will join a dedicated team of 6 colleagues focused on delivering outstanding customer support and minimizing downtime for our customers worldwide.

This role offers a great mix of technical expertise and operational coordination. Depending on your strengths and interests, your focus may include:

• Creating the ideal spare parts packages for new installations
• Processing orders and preparing quotations
• Coordinating deliveries to ensure parts reach customers as quickly as possible
• Supporting customers with technical spare parts solutions
• Identifying opportunities to improve processes and expand our product portfolio

We also encourage you to visit customers on-site. By understanding their operations, products, and challenges, you can help us continuously improve our service and identify new opportunities for innovation and growth.

At FORTNA, everyone is encouraged to develop their own expertise and make an impact in the way that suits them best.

What are we looking for?

• Bachelor working and thinking level in Mechanical Engineering, Technical Business Administration, or another technical field
• 2–3 years of experience in a service-oriented, technical, or logistics environment
• Strong communication skills in English (spoken and written); German is a plus
• Experience with Microsoft Office and ERP systems
• A customer-focused mindset and proactive attitude
• Affinity with technology and process improvement

Why join FORTNA?

At FORTNA, you will become part of an innovative and international organization where teamwork, customer focus, and continuous improvement are at the heart of everything we do.

We value initiative, encourage growth, and give you the freedom to shape your role and career path.

Ready to take on the challenge?

Apply now and become part of a company that keeps the world of e-commerce moving.

Read Full Description