Solution Technician

Job title:

Solution Technician

Company:

SAM International

Job description

Should your next career move be into a position as a Solution Technician at a company that is a market leader in reading and measurement equipment for the Danish utility sector? Do you want to provide first-line support to key customers, possess a high level of technical expertise and excellence in IT? Then this position at Diehl Metering, Esbjerg, could be the right opportunity for you.Diehl Metering ApS produces meters and reading systems for remote reading in the Danish utility sector. They are part of a larger international group, with approximately 17,500 employees worldwide, of which around 1,900 are employed at Diehl Metering.The positionThe new Solution Technician will become part of a team where collaboration is a key. As a First Line Supporter, you will experience a highly versatile workday where no two days are alike. Your primary tasks will include providing support for key customers and ongoing projects. Support will be related to the different types of meters provided by Diehl Metering and assisting customers in using their IT system IZAR Plus Portal. This can be done either onsite or remotely via TeamViewer. Additionally, you will be involved in ongoing projects, updating various guides and descriptions and handling complaints will be part of the role.Diehl Metering ApS understands that success in the position will not be immediate and expects a learning period of up to a year from hiring. Therefore, it is essential that you consider asking questions as an important part of personal development within the company.Furthermore, good communication skills are necessary in dialogues with customers, partners, subcontractors, etc. To fulfill the role, you should possess a curious nature and a natural aptitude for technology and IT.Your qualificationsThere are many pathways into this position in terms of education, but the most important factor is that you have an electrical-technical background, whether as an electrician, electrical installer, production technician, IT specialist, marine engineer, or similar. To succeed in this exciting role, you must be able to handle complex technical data and be IT proficient. You could be a recent graduate eager to work in an international setup.

In addition, you should recognize yourself in the following:

• Can work independently, take responsibility and have impact in a constructive way
• Has a structured approach and is systematic in their work, and able to draw relevant conclusions
• Is curious, engaged, not afraid to ask for help and willing to share knowledge within the department
• Is proactive and has a humorous approach to life
• Strong communicative skills both orally and in writing in Danish and English
• Can pitch to colleagues across the organization by asking why and how

Diehl Metering offers youYou will become an important part of a team of 8 people and will be assigned a colleague who will be responsible for your training. However, the company operates with a high degree of Trust-based responsibility and a good work-life balance.You will be a part of a community with colleagues working in the same area and get professional challenges in your daily work life but also through international networks.Besides Diehl offers you: Internet connection, Health insurance, coffee and fruit scheme, cell phone, pc.If you have any questions regarding this position, please feel free to contact John Hartvig Mølgaard: or 0045 2830 3186.We look forward to receiving your application through our online application system. Please note that we do not accept applications via email due to GDPR.Work hoursPosition categoryPosition categoryWorkplaceHomepage

Expected salary

Location

Esbjerg, Syddanmark

Job date

Fri, 20 Dec 2024 23:39:18 GMT

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