Social Work Assistant

Job title:

Social Work Assistant

Company:

NHS

Job description

Social Work Assistant – Neuro Rehabilitation Unit (NRU)National Hospital for Neurology and Neurosurgery (NHNN), University College London Hospitals NHS Foundation Trust.The National Hospital for Neurology and Neurosurgery (NHNN) is a world-renowned teaching hospital in central London, offering cutting-edge diagnosis, treatment, and care for patients with a wide variety of complex neurological conditions. As part of the prestigious University College London Hospitals NHS Foundation Trust, NHNN provides exceptional care and specialist services for patients from across the UK.We are seeking an enthusiastic and dedicated Social Work Assistant, contributing to the Social Work service on the Neuro Rehabilitation Unit (NRU). The NRU is a specialist Level 1 rehabilitation unit, providing comprehensive care and neurological rehabilitation for patients with conditions such as stroke, acquired brain injuries, long-term neurological conditions, and spinal injuries.As a key member of the multidisciplinary team, the successful candidate will work closely with the Senior Social Work Practitioner. This role is integral to supporting patients, families, and the wider care team in navigating social care needs within a high-intensity rehab setting. This post is funded by University College London Hospitals NHS Foundation Trust.Main duties of the jobThe Social Work Assistant will play a vital role in supporting the social work service, patients, and their families within the Neuro Rehabilitation Unit. Under the guidance of the Senior Social Work Practitioner, the assistant will be actively involved throughout the patient journey, contributing to the admission, assessment, care planning, and discharge processes. This role also requires hands-on assistance with administrative tasks, such as helping patients’ complete welfare benefit applications, making necessary telephone calls on their behalf, and occasionally accompanying them to external appointments.In addition to direct patient support, the Social Work Assistant will liaise with various external agencies, ensuring seamless communication while maintaining strict patient confidentiality at all times. The role will also involve data entry into electronic patient systems and participation in unit-wide projects, contributing to the continuous improvement of services.UCLH is committed to the ongoing development of its staff, offering regular supervision and training opportunities. The successful candidate will be encouraged to take an active role in identifying their own learning and development needs, ensuring they are well-supported in their professional growth.About usUniversity College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.We provide first-class acute and specialist services across eight sites:University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)National Hospital for Neurology and NeurosurgeryRoyal National ENT and Eastman Dental HospitalsUniversity College Hospital Grafton Way BuildingRoyal London Hospital for Integrated MedicineUniversity College Hospital Macmillan Cancer CentreThe Hospital for Tropical DiseasesUniversity College Hospital at Westmoreland StreetWe are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.Date posted31 October 2024Pay schemeAgenda for changeBandBand 3Salary£29,485 to £31,088 a year per annum inclusive of HCASContractPermanentWorking patternFull-timeReference number309-UCLH-5374Job locationsNational Hospital for Neurology & Neurosurgery, UCLHQueen SquareLondonWC1N 3BGJob descriptionJob responsibilitiesFor the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.Come and be a part of the best NHS trust in England to work for, according to our staff*UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust.Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work. Job descriptionJob responsibilitiesFor the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.Come and be a part of the best NHS trust in England to work for, according to our staff*UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.

UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust.Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.Person SpecificationKnowledge and QualificationsEssential
  • Educational level to GCSE Level or equivalent (including English)

Desirable

  • NVQ Level 3 Health and Social Care (Adults)/CAB Training or Equivalent

ExperienceDesirable

  • Working with people who have been affected by disability or serious illness
  • Knowledge of consequence of neuro-disability
  • Working in a health or social care settling

Skills and AbilitiesEssential

  • Ability to demonstrate have worked effectively in a team environment
  • Demonstrate ability to work to an agreed plan with responsible senior social work practitioner
  • Ability to use a computer including word processing, email and electronic patient database
  • Basic awareness and application of employment/housing/immigration issues and relevant health and social care legislation.
  • Basic knowledge and application or welfare rights

Desirable

  • Demonstrate an ability to manage a caseload effectively
  • Ability to main accurate and up to date documentation with regards to confidentially

ValuesEssential

  • Demonstrate ability to meet Trust Values of safety, kindness, teamwork and improving

CommunicationEssential

  • Ability to undertake assessments of need
  • Ability to provide and exchange information with patients, relative and carers requiring tact, reassurance and persuasion skills
  • Demonstrate ability to work with people in emotionally distressing situations

Personal and People DevelopmentEssential

  • Ability to develop within the role

Responsibilities towards promoting Equality Diversity and InclusionEssential

  • All posts to include Demonstratable understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties (line managers to elaborate depending on the level of the post and to assess this essential criterion at interview)

Ensure the risk of infection to self, colleagues, patients, relatives and visitors is minimised by:Essential

  • Being familiar with, and adhering to Trust policies and guidance on infection prevention and control.
  • Completing all required training and education (both via e-learning and face to face) on infection prevention and control.
  • Including infection prevention and control as an integral part of your continuous personal/professional development and included in your annual appraisal
  • Taking personal responsibility so far as is reasonably practicable, in helping ensure that effective prevention and control of health care associated infections is embedded into everyday practice and applied consistently.

Person SpecificationKnowledge and QualificationsEssential

  • Educational level to GCSE Level or equivalent (including English)

Desirable

  • NVQ Level 3 Health and Social Care (Adults)/CAB Training or Equivalent

ExperienceDesirable

  • Working with people who have been affected by disability or serious illness
  • Knowledge of consequence of neuro-disability
  • Working in a health or social care settling

Skills and AbilitiesEssential

  • Ability to demonstrate have worked effectively in a team environment
  • Demonstrate ability to work to an agreed plan with responsible senior social work practitioner
  • Ability to use a computer including word processing, email and electronic patient database
  • Basic awareness and application of employment/housing/immigration issues and relevant health and social care legislation.
  • Basic knowledge and application or welfare rights

Desirable

  • Demonstrate an ability to manage a caseload effectively
  • Ability to main accurate and up to date documentation with regards to confidentially

ValuesEssential

  • Demonstrate ability to meet Trust Values of safety, kindness, teamwork and improving

CommunicationEssential

  • Ability to undertake assessments of need
  • Ability to provide and exchange information with patients, relative and carers requiring tact, reassurance and persuasion skills
  • Demonstrate ability to work with people in emotionally distressing situations

Personal and People DevelopmentEssential

  • Ability to develop within the role

Responsibilities towards promoting Equality Diversity and InclusionEssential

  • All posts to include Demonstratable understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties (line managers to elaborate depending on the level of the post and to assess this essential criterion at interview)

Ensure the risk of infection to self, colleagues, patients, relatives and visitors is minimised by:Essential

  • Being familiar with, and adhering to Trust policies and guidance on infection prevention and control.
  • Completing all required training and education (both via e-learning and face to face) on infection prevention and control.
  • Including infection prevention and control as an integral part of your continuous personal/professional development and included in your annual appraisal
  • Taking personal responsibility so far as is reasonably practicable, in helping ensure that effective prevention and control of health care associated infections is embedded into everyday practice and applied consistently.

Expected salary

£29485 – 31088 per year

Location

London

Job date

Sun, 03 Nov 2024 07:53:13 GMT

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