Site Reliability Engineer – Field Operations

C3.ai, Inc. (NYSE:AI) is a leading Enterprise AI software provider for accelerating digital transformation. The proven C3 AI Platform provides comprehensive services to build enterprise-scale AI applications more efficiently and cost-effectively than alternative approaches. The C3 AI Platform supports the value chain in any industry with prebuilt, configurable, high-value AI applications for reliability, fraud detection, sensor network health, supply network optimization, energy management, anti-money laundering, and customer engagement. Learn more at: C3 AI

C3 AI is seeking a Site Reliability Engineer to join our team in London, England. 

Responsibilities: 

• Work with customers to design and implement customized installations of the C3 AI Platform that meet unique access and security requirements
• Maximize system uptime and availability, ensuring functional and performance SLAs
• Establish end-to-end monitoring and alerting on all critical aspects
• Solve complex problems for critical services and build automation to prevent problem recurrence
• Initiate and lead scripting and automation to streamline system updates and upgrades
• Set up critical infrastructure, tools, and framework to streamline the deployment cycle
• Work cross-functionally with Services and Engineering teams

Qualifications: 

• Bachelor’s degree in a Science, Technology, Engineering or Mathematics (STEM), or comparable area of study
• Demonstrated experience in deploying, managing, and operating scalable and fault-tolerant Kubernetes-based infrastructure in AWS, GCP, and other public clouds
• Expertise in Linux Operating Systems, Networking, and Database concepts
• Expertise in cloud providers, such as Amazon Web Services, Azure, and GCP
• Experience with Infrastructure-as-Code configurations such as Terraform, Ansible, or Puppet
• Experience in Ruby, Bash, or Python; to automate and monitor systems
• Excellent problem-solving, critical thinking, and communication skills
• Experience supporting as a DevOps or sys admin for commercial SaaS solutions. Customer facing experience is a plus.

C3 AI provides a competitive compensation package and excellent benefits.

C3 AI is proud to be an Equal Opportunity and Affirmative Action Employer. We do not discriminate on the basis of any legally protected characteristics, including disabled and veteran status. 

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