SightGlass Vision Operations Coordinator – 10m FTC – 30/37.5 hrs

This role will be responsible for a wide variety of operational tasks involving the production and supply of spectacle lenses, and will include computer-based tasks, as well as practical, hands-on tasks using our machinery and checking and packaging our products. This role requires an extremely proactive, positive and flexible approach to work.

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Primary Functions:

• Conduct stock counts, and report discrepancies.
• Carry out lens re-sleeving activity for orders within UK market
• Logistics activity such as packing and shipment of goods
• Facilitate and process frames and lenses for demo products
• Perform routine equipment cleaning and calibration checks and assist in preventive maintenance scheduling
• Support lens manufacturing processes, including handling, inspection, labelling, and packaging.
• Conduct periodic maintenance activities on laser systems following work instructions, logging results on asset control software
• Organize and sort R&D lens sample collection
• Conduct trials on laser systems following protocols/guidance
• Conduct measurements of lens features on microscopes
• Grasp measurement concepts and understand importance of quality measurements
• Perform basic analysis on measurement results
• Liaise with other manufacturing sites to organize lens sample deliveries and lens sourcing for trials
• Organise calibration for production equipment (e.g. power meters)
• Supplier management
• Purchase order requests
• Receipt & booking in of orders
• Shipping items internationally
• Assist in the set up and validation of laser systems

To support / in absence of Customer Service & Supply Chain Manager:

• Monitor and record customer orders – input data into order management systems and ensure accuracy
• Support order processing: creating invoices, printing documentation, and arranging shipments
• Coordinate with logistics partners to ensure timely delivery and resolve shipping issues
• Provide reporting support for order status and inventory
• Act as a backup manufacturing operator for production days
• 3+ years’ experience working within a busy environment.
• Experience on all MS Office applications, including an excellent working knowledge of MS excel.
• Analytical skills.
• Previous experience of working within Optics is desirable.
• Previous experience of working within manufacturing is desirable.
• Excellent communication skills.
• Must be a team player with the ability to work cross functionally as an individual contributor in a fast paced, startup environment.
• Ability to work with people at all levels of the organization

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