Belmont Lavan
Job title:
ServiceNow Solutions Developer 6 Months Contract
Company:
Belmont Lavan
Job description
Job Description:We are looking for a ServiceNow Solutions Developer for our client in the Pharma IndustryServiceNow development supporting the AskHR team with work related to acquisition of 3 new factories.
- Potentially creation of ownership groups for Italy and NAO.
- Creation of Knowledge base and ownership group for Belgium.
- Relevant target criteria, such as manager groups and company code groups, will be established to enable content targeting for relevant users.
- Local content (30-50 articles are recommended per site, i.e. potentially 90-150 new articles) will be created before the go-live date.
- Assess global content to see if applicable for Catalent.
- Access to current global content will be provided.
- Consent form decided upon by legal representative for Belgium.
- Chat queue groups, country phone number and opening hours are decided upon and developed.
- Deep links for other systems decided upon and added.
- Assignment groups and rules decided upon and developed.
- XX local services created.
- Global services are available automatically.
- Existing services can be made available as needed.
- Agent training and knowledge management training is provided before go-live.
Requirements:Required skillsServiceNowLanguagesEnglish
Expected salary
Location
Bagsværd, Hovedstaden
Job date
Wed, 31 Jul 2024 07:04:22 GMT
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