Service Software Engineer

A Snapshot of Your Day

Siemens Energy is seeking a Service Software Engineer for our Electrification Automation Digitalization (EAD) Marine Solution business in Milan. This unique role offers the opportunity to join a dynamic and rapidly growing Operation Center Engineering & Service Team. You will play an integral role in supporting the team through various design activities, with a strong focus on commissioning, warranty, and after-sales support. As a Service Software Engineer, you’ll get to design, program, simulate, test, commission, maintain, and optimize automation systems connected to generators, drives, and energy storages, including Lion Lithium batteries and Fuel cells.

How You’ll Make an Impact

• You will be involved in developing and applying technologies to supervise and control power management and hybrid propulsion systems for inland water ferries and the yachts’ market; your above knowledge shall support to maintain and upgrade to the latest technical requirements our marine installed base!
• Understand and meet the technical requirements of clients and ranking authorities.
• Maintain and upgrade software for propulsion and power generation systems, ensuring they meet the latest technical specifications.
• Deliver outstanding customer support remotely and on-site, from initial requests to the completion of activities, including issuing technical reports and proposing system improvements.
• Participate in system tests at the factory to validate systems before installation.
• Actively participate in commissioning at customer sites.
• During the warranty phase, analyze system performance, improve functionality, and ensure the delivery of high-quality systems to customers.
• Take initiative in improving processes and quality, embodying a critical and continuous improvement attitude.
• Represent Siemens Energy professionally, providing world-class customer service in line with our vision and values.

What You Bring

• A high school diploma or equivalent experience, or a degree in engineering automation and control.
• You should have at least 4 years of work experience in similar fields. You should also have proven skills in developing software for HMI panels and PLC automation software using high-level languages (SCL).
• Advanced knowledge of Simatic Manager, TIA Portal, CAN Bus, Profinet, Profibus, and MOD-Bus.
• Understanding of hybrid propulsion systems in marine applications, integrating traditional power sources with electric propulsion systems.
• Familiarity with CAD CAE software such as EPLAN and Autodesk AutoCAD.
• Knowledge of variable frequency drives, synchronous and asynchronous motors, control systems theory for inland DC grids, low voltage distribution grids, and battery systems.
• Ability to interpret and understand circuit diagrams.
• Proven ability to resolve technical issues efficiently during installation and commissioning.
• Strong communication skills to convey technical information clearly through written reports.
• Excellent customer management skills with a proven ability to understand client needs and provide responsive service.
• Proficiency in English, with a willingness to learn Italian in the short-to-medium term.
• Ability to work effectively in a multidisciplinary and diverse team, including colleagues from various countries.
• Willingness to travel frequently within Italy and abroad, with travel comprising about 70% of work time.
• A valid B driving license or international equivalent.

About the Team

Our Transformation of Industry division is decarbonizing the industrial sector. Increasing electrification and efficiency are key and demand for green H2 and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a global network, diverse technologies, and integrated execution capabilities.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 94,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment.

Our team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

Rewards/Benefits

• Enjoy a stable permanent employment in a company with a long history in innovation and technology
• Flexibility: trustful environment with an inclusive and flexible way of working driven by results; hybrid and remote working enabled by innovative tools and devices, personal computer and smartphone; wi-fi connection reimbursement.
• Collaborate with experienced experts in an international environment
• Opportunities to work on a variety of innovative projects
• Seize individual development and training opportunities, from job specific to soft skills
• Welfare: flexible welfare programs and health insurance extendable to your family; professional and extraprofessional accident insurance; free on-site lunch options.
• Never stop growing: plenty opportunities for continuous and individual learning journeys

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