Service Delivery Manager

Job title:

Service Delivery Manager

Company:

Mahle

Job description

Your ContributionManage the delivery of SAP services in warehousing, production planning, and internal logistics.Oversee the work of global IT teams responsible for supporting SAP Shopfloor/Warehouse processes, ensuring collaboration across different time zones.Be responsible for planning, controlling, and executing the budget related to SAP Shopfloor/Warehouse operations within the IT department.Work closely with IT and business departments as part of global SAP projects, ensuring effective implementation of initiatives and process harmonization.Monitor and optimize production, warehousing, and logistics processes using SAP tools.Manage IT service delivery schedules and ensure compliance with SLA.Solve technical issues and oversee actions aimed at improving service quality.Prepare reports on operational performance, budget execution, and implement improvements in the IT area.Responsible for all aspects of operational IT service delivery following global standards and guidelines.Responsible for coordination of service contracts and oversight of the effectiveness of operational systems.Your Experience & QualificationsMin. 5 years of experience in global IT SAP delivery organization.At least 2 years of experience in leading global service teams.Knowledge of SAP Production/Logistic Modules (familiarity with production, logistics, and warehousing processes within ERP systems).Certification (or knowledge) for ITIL Foundation.Very good communication skills in English language.Academic background: Computer Science or similar studies.Good knowledge of project management (manage budgets and deliver projects within financial constraints in the IT context).Strong leadership skills.Ability to work under pressure and in a fast-changing IT environment.Openess for business travels (around 10%).Closing date for applications is 30th November 2024Our OfferingAttractive salary package (incl. private medical care, Multisport, group insurance, Edenred prepaid cards)Becoming a member of a fast-growing team in an innovative company with stable market positionPossibility to work for a well-known brand, a leader in Automotive industry whose products are highly recognized worldwideRelocation bonus for candidates who are based more than 100 km from WrocławOnline foreign language coursesReferral bonus programFlexible work schedule and possible working from home solution (home office)We will provide a collaborative environment working on exciting assignments, along with personal & career development opportunities.We encourage you to apply if it feels like a good fit for you or to review our other openings. You may just be the right candidate for this or other role.After inviting you to the recruitment process, the next step will typically be a screening call followed by video or personal interview(s).For more information about MAHLE and what a career with us looks like for you, and to learn more about our foundation owned technology group .#TeamMAHLE is diverse – and we see that as a great advantage! We welcome applications with diverse experiences, backgrounds, and identities.PLFacts about the jobBenefits: Benefits-PL/AE_ER_FH_HI_LI_LT_MA_PC_RB_SP_TOEntry level: ManagementPart- / Full-time: Full TimeFunctional area: ITDepartment: ServicesLocation:Wrocław, PLCompany: MAHLE Shar.Serv. (PL)Closing date for applications
Don’t waste any time, apply while the position is online.Your future at MAHLEAs a team player and someone who thinks ahead, you can deploy all your skills with us. In cooperation with colleagues from different countries and areas, you contribute in designing the mobility of the future. When selecting MAHLE, you choose trend-setting technologies and strategies. Are you interested in working with us and developing efficient and environmentally-friendly solutions, optimising existing products, and turning innovative ideas into reality? Then MAHLE is the right address for you.Shape the future with us.Our employee reviews

Expected salary

Location

Wrocław, dolnośląskie

Job date

Sat, 30 Nov 2024 05:57:10 GMT

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