Service Business Analyst

Job title:

Service Business Analyst

Company:

GEA

Job description

Would you like to join an international company, which has been voted among the top 10 in Denmark on LinkedIn when it comes to growing your career?In this role, you will be at the heart of our service business, immersing yourself in a myriad of business topics and supporting service management in strategic initiatives. You will play a pivotal role in deciphering complex data, identifying trends, and providing insights that will shape our organization’s trajectory on a global scale.“You’ll be able to influence how we work, as you’ll be close to top management and decision-makers who will draw upon your input,” says Thuy Van Le Nguyen, Service Analytics Manager.Welcome to the LPT Service Analytics team
In our Service Analytics team in the Liquid & Powder Technologies (LPT) Division, we are responsible for leveraging the data and analytics technologies to provide transparency and uncover hidden opportunities for business growth and efficiency improvements.Located in both Denmark and China, we remain a tight-knit team through weekly check-ins and virtual teas. We also meet once a year with the cross-divisional Analytics & Pricing team to check in on projects, strategies etc.Responsibilities / TasksTranslate data into actionable insightsAt your future workplace in Søborg, Denmark, you will be gathering and translating data into actionable insights – a key factor in successfully steering our service business.You will work closely with various departments and stakeholders to identify and analyze business requirements, developing operational service reporting and key performance indicators (KPIs), and to support the implementation of initiatives that drive business growth and operational excellence.Your responsibilities and tasks will be:

• Develop and maintain operational service reporting and KPIs related to commercial excellence, business growth and operational excellence
• Support the Service Management team with analyzing service performance metrics and trends to identify areas for improvement and optimization
• Generate comprehensive reports/ dashboards and presentations that communicate key findings and recommendations to stakeholders at all levels of the organization
• Coordinate the data collection process, and collaborate with our IT department to improve user experience in using data analytics
• Train and support users of data tools and systems on a global scale

Your Profile / QualificationsData specialist with great communication skillsIn this role, collaboration is the key to success, as you will contribute not only to the team but also to the decision-making of colleagues outside the team. It is not just about collecting and analyzing data – it is about communicating the findings, onboarding colleagues and influencing stakeholders across diverse functions and regions.Moreover, we imagine that you:

• Hold a degree in information management, data analytics, or economics
• Have a few years of work experience as a business analyst
• Are skilled in data management tools such as Advanced Excel, Alteryx, data visualization tools such as SAP Analytics Cloud (SAC), Power BI, and automation tools such as Power Apps
• Are familiar with ERP (SAP, MS Dynamics) and/or CRM (C4C) systems
• Have a team player mindset with ability to work in a fast-moving environment and the ability to prioritize and analyze complex matters (both numerical and verbal) and make logical conclusions
• Have excellent communication and presentation skills
• Are fluent in English – other languages are a plus

Want to join us?Send your application and CV as soon as possible by using our online application system.For questions and inquiries about the job, please contact Thuy Van Le Nguyen at +45 41 74 81 62.We look forward to hearing from you!Did we spark your interest?
Then please click apply above to access our guided application process.

Expected salary

Location

Danmark

Job date

Sun, 17 Mar 2024 01:03:19 GMT

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