Sensory and Consumer Research Manager

Company Description

Do you want to develop your career in an international company with a multicultural environment working with the biggest local and global organizations in FMCG? If so, SAM has the right opportunity for you!

We are the leading international sensory and consumer research company specializing in food, beverages, cosmetics, personal care, and other consumer products. We have 20 proprietary state-of the-art facilities across France, Germany, Italy, Switzerland, Spain, United Kingdom, Morocco, China and the USA, and cover more than 65 countries through our network of approved partners.

SAM provides tailor-made solutions, delivering actionable guidelines to make our clients’ brands and products memorable.

SAM is a great place to work.

Join SAM to work with the most competent, creative, and fun team in the industry and let your work, opinions and ideas contribute to the future of sensory and consumer research.

Become your most extraordinary self with support and development throughout your career.

Best in class

Join our very diverse team of sensory scientists, food technologists, statisticians, psychologists, sociologists, strategic thinkers, marketeers, field managers, technicians and other sensory and research experienced colleagues.

We’re proud to be part of the Eurofins Group

World-leader in Testing for Life. With about 62 000 employees, Eurofins is a global leader in testing services and over the last 20 years has been one of the fastest growing companies in the world, thanks to its innovation in technology and service.

Job Description

• Research Manager is the primary contact for client communication before/during/after projects and owns and delivers full research projects.
• Responsibilities:
• 1. Client Management:
• a. Can be a Key Account Manager (KAM) for 1 or a few clients
• b. Direct contact for communication before, during and after projects delivery
• 2. Project Management:
• a. Autonomous management, implementation and coordination of complex research projects
• b. Taking client briefs and writing study proposals
• c. Propose appropriate methodologies and research approaches
• d. Prepare estimates for ad hoc studies
• e. Negotiate contracts, or specifications, technically, methodologically and financially
• f. Ensure that projects meet objectives and are delivered on-time and within budget
• g. Ensure that the project work meets agreed quality standards
• h. Report writing with storytelling
• i. Presentation of results, including relevant recommendations
• j. Accompanied and assisted with complex projects or key accounts
• 3. Strategy:
• Ensuring that ongoing activities and projects adhere to the company’s strategic guidelines
• 4. Revenue:
• Share feedback with managers on client needs & potential revenue risks
• 5. People:
• a. Possibility to manage a Research Executive(s) or Panel Leader(s) but not necessary
• b. Close collaboration with the Data Solutions Hub
• c. Work closely with other members of our sensory and research team and the field team

Qualifications

• University degree in food processing, social sciences, psychology, statistics or economics
• (First) experiences in sensory and consumer research, marketing research, etc.
• Excellent communication skills in Italian and English
• Enthusiastic and proactive attitude
• Confident handling of MS Office, in particular PowerPoint and Excel.
• Strong social skills, enthusiastic team player

Additional Information

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