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Overview
What you’ll be doing:
- Collaborating with CS Global Leadership team in identifying skill and enablement gaps and creating enablement resources to overcome these gaps
- Driving execution of all Productivity/ Enablement programs from Technical perspective
- Aligning with People team leadership program to work with Support, Pre- Sales/ Consultants leaders to increase leadership capability
- Driving onboarding process and plan for Support, Pre- Sales/ Consultants and tracking and reporting on new hire progress
- Working with Support, Pre- Sales/ Consultants on specific 1:1 coaching related to their productivity and skill gaps
- Collaborate with Product & product marketing teams and marketing to build programs/ assets that will ensure the Field teams have a deep understanding of product features, functionalities, use cases and positioning and how to present these in customer conversations
What you bring:
- Ability and/or willingness to use our product.
- 7+ years of relevant work experience with progressive responsibility in customer-facing, post-sales functions such as, Pre-sales, technical account management, consulting services and/or product support
- Experience establishing, curating and operating scaled delivery frameworks, playbooks and associated delivery assets to equip customer-facing teams at scale with the tools to be efficient and successful in guiding and supporting our customers
- Experience in developing, orchestrating and delivering enablement programs (plays, campaigns, education training, course, coachings etc. ) with extra emphasis on driving adoption, completion, tracking and correlations to ROI
- Deep understanding of the post-sale lifecycle (onboarding, adoption, value realization, advocacy and renewal)
- Strong analytical and problem-solving skills, with experience in A/B testing, data analysis, and making data-driven decisions to improve customer and business outcomes.
- Strong communication and interpersonal skills, with ability to tactfully manage customer challenges and escalations and to lead cross-functional initiatives
- Strong capability and willingness to drive cross functional collaboration
Nice to Have:
- Prior experience with Camunda or other process automation or orchestration technologies
- Familiarity with professional services delivery, high-level software development, cloud computing, DevOps concepts
- Ability to hold value-based conversations with customers on how technology helps them succeed while capturing the value of Camunda’s tech and services to them
- Worked in instructional design software, like Articulate 360, and LMS
- Work in enablement platforms (like Mindtickle, Highsport etc.)
#LI-JS1 #Li-Remote #EMEA
What We Have to Offer:
Compensation
For external hires, we consider the skills and experience of the incoming candidate, but typically place candidates in the first half of the range to ensure ample room for growth over the entire lifecycle of the role.
Below is the annual Total Target Cash Compensation (Total Cash) range for Camundi located in one of our entities. Total Cash refers to base salary and 100% attainment of variable target, where applicable. Actual Total Cash offered will depend on factors such as skills and qualifications related to the role. To comprise the Total Rewards package, Camunda also offers equity (where applicable) in the form of a Virtual Employee Stock Option Plan and benefits based on the country of residence.
The annual Total Cash range for this position for Camundi in our entities is as follows:
- United States: $126,000.00 to $189,000.00
- Germany: €83,800.00 to €125,700.00
- United Kingdom: £81,700.00 to £122,500.00
- Singapore: S$156,500.00 to S$234,800.00
If you are outside one of these countries, you would be employed by our Preferred Employer Organization (PEO), Remote. After applying for the role and speaking with one of our Talent Acquisition Partners, you will be provided a link to access the Camunda Total Rewards Calculator which will outline the Total Cash range for your country.
Benefits
- A remote by design culture, we believe talent is global!
- We support our employees in maintaining a healthy work/life balance, so we offer and encourage flexible time off at Camunda. Use your flexible time for anything that helps you recharge your batteries or maintain your life outside of work.
- A home office equipment budget and the choice of hardware. Mac, Windows, Linux – you choose what works best for you or/and you can work from a coworking space.
- We are committed to fostering a nurturing workplace where your health is prioritized and we help you to thrive. That’s why we’ve teamed up with Modern Health to provide a global well-being program accessible to all Camundi.
- Beyond therapy and coaching sessions, Modern Health also offers guided meditations, digital wellness kits, and accessible learning content ranging from mental health, financial wellness, physical movement and more!
- To promote movement we also pay towards your fitness activities.
- Power your self-driven learning journey and elevate your skills by unlocking up to 1000 $/€/£ annually with the Professional Growth Benefit.
- We understand our employees contribute immeasurably to Camunda’s success. To allow employees to benefit from that success, every Camunda employee is offered virtual shares from our Virtual Stock Option Plan (VSOP).
More of what we offer globally & in your country can be found here.
“Everyone is welcome at Camunda” — this is a celebrated component of our culture. We strive to create an inclusive environment that empowers our people. At Camunda, we honour diverse cultures and backgrounds and are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to gender, race, ethnicity, religion, belief, sexual orientation, age, disability or any other protected characteristics under applicable law. We are looking forward to your application!
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