Senior Support Engineer

Location:

Brussels, Brussels, Belgium

Salary:

market rate

Type:

Contract

Start Date:

ASAP

Contract Period:

18 months

Main Industry:

Search Information Technology Jobs

Other Industries & Skills:

Network / Systems Administration

Advertiser:

NonStop Consulting

Job ID:

131238615

Posted On:

16 October 2024

Job Title: Senior ServiceNow Specialist
Location: Brussels (Hybrid)
Contract Duration: 11/2024 – 05/2026

About the Role:
We are seeking a Senior ServiceNow Specialist to join our dynamic team. In this hybrid role, you will lead various processes and initiatives while ensuring the smooth operation of ServiceNow.

Key Responsibilities:

* Provide expert support and guidance to the team throughout various processes.
* Monitor ServiceNow instances and execute regular maintenance tasks, including lifecycle and license management.
* Oversee incident, problem, asset, and change management in alignment with ITIL frameworks.
* Manage release preparation, validation, and optimisation of workflows.
* Analyse data and support the creation of dashboards and reports.

Requirements:

* ServiceNow Certified (Admin Course).
* Strong knowledge of the ITIL framework.
* Proven experience with ServiceNow instance health checks and system upgrades.
* Nice to have: Advanced ServiceNow certifications and cloud knowledge.

What We Offer:

* A flexible hybrid work environment.
* Opportunity to work on impactful projects with a supportive team.

If you’re passionate about ServiceNow and eager to drive results in a collaborative setting, we’d love to hear from you!

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