Senior Shop Assistant

Location:
Lubon – Poland
Salary:
Competitive
Type:
Permanent
Main Industry:
Search Retail & Wholesale Jobs
Advertiser:
adidas
Job ID:
132971420
Posted On:
09 May 2026

PURPOSE & IMPACT ON ORGANIZATION: 

Contributes to meeting or exceeding store sales and KPI targets by: 

Building an emotional connection with customers and living the Brand Values 

Serving and selling to customers and conscientiously executing store operations 

Using his/her expertise and experience to provide feedback and support to selected team members 

KEY RESPONSIBILITIES: 

Is aware of store targets and actively works to meet or exceed these by using all the resources available inside and outside of the store 

Identifies improvement opportunities and communicates suggestions to store management to drive commercial success 

Is a role model for customer service and boosts sales and Brand experience by using advanced sales techniques and appropriate elements of the adidas customer service model 

Shares his/her customer service experience and trains selected team members to fine-tune their service skills 

Uses advanced Category expertise and enthusiasm for the Brand to drive sales and customer loyalty in his/her Category 

Guides and trains selected members of the team on basic core and seasonal product knowledge  

Maintains an appealing, easy-to-shop environment for customers by consistently executing visual merchandising and housekeeping standards  

Complies with store policies and procedures to maintain a safe shopping and working environment 

Ensures the product offer in the store is made available to customers by assisting with deliveries and replenishing the sales floor 

Completes sales transactions quickly and accurately while adhering to cash protection procedures 

Minimizes loss by actively maintaining sales floor awareness while serving customers 

Collaborates productively and respectfully with team members to meet or exceed store goals 

Makes himself/herself available to support other team members when needed 

Communicates a desire to learn and seizes all available opportunities to drive his/her development and increase performance 

 
KNOWLEDGE, CAPABILITIES AND EXPERIENCE: 

Fluent speaker of Polish and intermediate speaker of English 

Advanced Retail Professional Competencies 

MINIMUM QUALIFICATIONS: 

Minimum 6 months’ work experience in a sports/fashion customer- and commercial-focused retail environment with advanced selling experience and solid product, retail and industry understanding 

Basic numeracy and literacy and advanced verbal communication skills (additions based on market needs) 

 

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