Senior Service Reliability Engineer

Job title:

Senior Service Reliability Engineer

Company:

AXA

Job description

In Belgium, AXA is market leader in non-life insurance. We have more than 3,000 enthusiastic employees whose aim is to move from payer to partner for our 3 million clients.Our employees are our greatest asset. Therefore, a pleasant and modern working atmosphere is crucial to us. Together we seek to foster a diverse and inclusive culture where thoughts and ideas are valued, respected and appreciated.With every step we take, we keep our values in mind: Customer First, Integrity, Courage and One AXA.As a Senior Service Reliability Engineer at AXA, you will be a key member of the IT Service Management team, responsible for ensuring the reliability and performance of AXA’s applications and systems. You will work closely with development teams to build and maintain reliable solutions, taking proactive measures to anticipate and mitigate potential failures that might impact reliability and performance.Your deep knowledge of cloud environments, automation via tools, and infrastructure-as-code developments will be essential in achieving high application and service availability and resiliency against failures. In addition to driving a culture of continuous improvement and operational excellence, you will play an active role in emergency response situations.

• Monitor information and sources to generate alerts and warning on potential issues before they impact the systems or applications.
• Analyze configuration and behavioral issues and deploy technical solutions typically via tooling automation or infra-as-a-code scripting.
• Assess reliability criteria and best practices are met and implemented as designed.
• Drive culture of continuous improvement and operational excellence across the organization, working closely with DevOps, architecture & security.
• Play an active role in emergency response situations.
• Participate in the assessment of application and service architecture to ensure reliability, availability, and performance.
• Contribute to the continuous improvement of architecture by identifying and implementing enhancements to strengthen the reliability and performance of systems.

• At least 5 years of experience in an DevOps ecosystem, containing one or multiple performance tools, of which at least three years as technical consultant, developer, or architect.
• You hold a master’s degree in computer sciences, engineering, or related fields.
• Possession of certifications from cloud service providers such as AWS Certified Solutions Architect Professional, or Microsoft Certified: Azure Solutions Architect Expert.
• A certification in DevOps methodologies and tools, such as AWS Certified DevOps Engineer, Microsoft Certified: Azure DevOps Engineer Expert, or equivalent, showcasing proficiency in automating and streamlining cloud operations.
• Possession of Dynatrace certifications such as Dynatrace Professional, or Master certification demonstrating advanced knowledge and proficiency in Dynatrace application performance monitoring
• Problem solving and analytical skills, able to analyze complex systems, troubleshoot issues, identify potential solutions.
• Strong attention to detail and a proactive approach.
• Ability to present complex technical findings in a clear way that’s easily understood by everyone.
• You are a team player and have the talent to cooperate with colleagues in a changing and fast evolving environment.
• You are willing to participate in an on-call rotation to provide 24/7 support.
• You are willing to learn more about AXA and become a better version of yourself.
• You show very good oral and written proficiency in English.

A nice reward for your hard workAn attractive salary, supplemented with discretionary personal bonus and of course, meal and eco vouchers.
The benefits of working at an insurance companyFrom group to hospitalization insurance and ambulatory care (family members can also join at an advantageous rate) and with up to 30% discount on all additional insurance products.
A job that respects your personal life and dreamsWith 35 days off per year to recharge, home working options, sports facilities and professional training to make sure you stay in shape mentally, physically and professionally!

Expected salary

Location

Bruxelles – Flandre-Orientale

Job date

Fri, 08 Nov 2024 08:33:27 GMT

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