Senior Salesforce Analyst in Erembodegem, Belgium

Job Description Summary

This role is part of TGS Platform Solutions and Services organization and will provide business systems and functional support across Sales and Service processes. The ideal candidate must have minimum 5 years experience in Salesforce implementation and will design and architect technology solutions across customer sales and service enablement processes. The selected candidate will interface with business partners and technology teams and ensure solution delivery for the Sales and Commercial project portfolio.

The TGS SFDC Sr Solution Analyst will work with Business Partners, Platform Solutions & Engineering, and other TGS pillars on analysis, design, and delivery of high-quality technical solutions. The candidate needs to possess great communication and problem-solving skills. Candidates must have experience with Salesforce.com Sales, Service, and Experience (Community) cloud. The ideal candidate will be independent, self-motivated, innovative, prioritize effectively, organized, detail oriented, able to work with cross-functional teams, and quickly adapt to change.

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why join us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Main responsibilities will include:

• Design, architect, test & support platform enhancements and system changes in collaboration with our strategic system integrators across Salesforce Platform

• Collaborate with Business Partner teams, Platform Solutions analysts, Development teams to elicit and translate business requirements into Function Design and & Technical Specifications.

• Lead and participate in solution design discussions with TGS strategic system integrators to deliver solutions that scale across businesses and regions

• Provide technical support to develop integrated solutions across cross functional business processes, applications, and platforms.

• Lead solution architecture and prototype technical solutions

• Improve delivery quality through unit testing, regression testing and performing FUT verification.

• Facilitate & collaborate with global vendor(s) support teams to ensure break fix issues are resolved in a timely manner.

• Perform root cause analysis for break fixes & identify permanent resolutions thru software fix or business process change

Ab out you

• Proven functional/technical professional with full lifecycle SFDC implementation experience and at least 5 years of experience working with SFDC.

• Strong analytical and problem-solving skills.

• Excellent verbal and written communication skills.

• Proven ability to translate business process and URS into functional requirements and solution design.

• One or more of the following Salesforce.com Certifications: Administrator, App Builder, Platform Developer

• Experience with Salesforce.com Lightning.

• Ability to influence others across various levels in the organization, work independently, and manage through ambiguity.

• Work across multiple time-zones.

• Ability to effectively balance and prioritize multiple projects concurrently.

• Experience with waterfall and agile project management methodologies.

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

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Primary Work Location

BEL Erembodegem – Dorp 86

Additional Locations

ESP San Agustin del Guadalix

Work Shift

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.