Senior Reward Analyst

Hello, we’re Starling.

Banking was broken – so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time.

We built Britain’s first digital bank. One hard-won banking licence later, we set about giving people a new way to spend, save and manage their money (and take better care of the planet, too). We’re changing banking for good.

Back then, we were obsessed with unravelling the knotty world of finance and solving people’s problems rather than selling them stuff. We still are.

Since then, we’ve grown. A lot. Over four million accounts (and four account types!). A team of thousands. Headquartered in London with offices in Cardiff, Dublin, Manchester and Southampton. Five years voted Which? Recommended Provider and Britain’s Best Banking Brand. Still zero branches.

Our culture is open, inclusive and focused on solving real customer problems, with an emphasis on doing the right thing, even when it’s not always the easy thing. From our approach to working together and sustainability to how we build our products, our decisions need to make the world – and Starling – a better place to be.

Everyone at Starling is essential to our mission, which is really quite simple: to solve our customer’s problems – and build the best bank in the world!

And now we’re providing Starling to other banks, via a Software-as-a-Service (SaaS) proposition through our subsidiary Engine, using the proprietary technology platform that it uses to power our own bank.

About the Team

Everyone at Starling gets the chance to own interesting things from day one, and we’re told one of the best things about working here is the ability to achieve a lot in a short space of time.

Our mission is to change banking for good. We can’t do that without our dedicated and passionate employees. Our People team deals with all aspects of our employee journey – talent acquisition, employee onboarding, talent management, total rewards and employee experience and culture.

We are now looking for a Senior Reward Analyst to join our People Team. This role will support the delivery of reward projects within the People Team, ensuring competitive, compliant, and engaging reward and benefits programmes.

The successful candidate will be responsible for the following key tasks and duties:

• Support the development and delivery of reward and benefits programmes aligned with business objectives.
• Conduct compensation and benefits benchmarking, internal pay analysis, and market trend reviews to inform decision-making.
• Lead the collation, submission, and analysis of data for benchmarking surveys (e.g., Aon/WTW, Ravio), gender pay gap reporting, benefits renewal, and emolument disclosures.
• Provide critical analytical support for annual pay review processes.
• Maintain and update employee compensation and benefits data within Workday, ensuring absolute accuracy and compliance.
• Support day-to-day reward and benefits administration, including pensions, private medical insurance, and wellbeing programmes.
• Act as a key contact for internal queries regarding pay and benefits policies, providing clear and accurate guidance.
• Support future readiness for compliance with FCA/PRA remuneration codes and broader regulatory requirements

Requirements

• • Significant experience in a Senior Reward / Compensation & Benefits Analyst role, ideally within financial services or fintech.
  • High level of numeracy and accuracy with advanced Excel (or equivalent) skills and meticulous attention to detail.
  • Strong analytical mindset with proven experience turning complex data into actionable insights and clear recommendations.
  • Experience handling sensitive pay and employee data with the utmost discretion and professionalism, understanding the issues and limitations of various data sources.
  • Experience in benefits administration, including vendor liaison, renewals, and supporting employee engagement initiatives.
  • Proven experience in reward analytics.
  • A strong understanding of compensation and benefits frameworks, and a working knowledge of HR systems—particularly Workday, and benchmarking surveys – particularly Aon / WTW and Ravio.
  • Ability to work independently and be proactive. Comfortable making decisions, asking questions, and demonstrating excellent communication skills.
  • Ability to confidently manage multiple projects and deadlines simultaneously, whilst maintaining impeccable data integrity.
  • A consistent focus on the customer/people impact of decisions and communications.
  • Possess an improvement mindset to continuously increase the effectiveness and efficiency of the services offered.

Desirable

• • Desire to gain or grow experience in regulatory reward frameworks, such as those governed by FCA/PRA guidelines.
  • Proficiency in Workday HCM, particularly with compensation and benefits modules.

Benefits

• 25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships

About Us

You may be put off applying for a role because you don’t tick every box. Forget that! While we can’t accommodate every flexible working request, we’re always open to discussion. So, if you’re excited about working with us, but aren’t sure if you’re 100% there yet, get in touch anyway.

We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

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