Senior Program Manager, Artifact Lifecycle

DESCRIPTION

This role can be located in Milan, Luxembourg or Munich.

The team is growing fast and we’re looking for a Sr. Risk Manager to join our team.

At Amazon, we are working to be the most customer-centric company on earth, which encourages growth in a safe environment for both our associates and our customers. Amazon’s Regulatory Intelligence, Safety, and Compliance (RISC) seeks to protect customers, associates and partners from unsafe products, provide technical expertise, pioneer innovative tech solutions to complex problems and deliver a world-class programmatic strategy to enable safe, compliant and efficient execution across our world-wide supply chain in an ever-changing environment. RISC seek to deliver on the above mandate, while placing emphasis on improving the experience for Amazon’s Selling Partners for the products they sell via Amazon.

This job role will be based within the rapidly expanding Artifact Lifecycle team, which forms a key pillar of the overall RISC organization. Artifact Lifecycle has a mission to protect the health of associates, customers and supply chain partners by creating innovative solutions to obtain product Artifacts (documents, data sheets, lab reports, product images etc), for Compliance Evaluation, Classification, Storage decisions across the catalogue. Artifact Lifecycle owns the end-to-end strategy to ensure we provide the best possible service for Selling Partners that want to sell safe and compliant products.

The Sr. Risk Manager will be responsible for coordinating and building out business requirements for new, disruptive tech functionalities for external Selling Partners with the overall aim of helping worldwide Selling Partners to become and remain compliant in an efficient and scalable way. The candidate will work closely with Tech, Product, Legal, Selling Partner Experience (SPX), Storage, Supply chain and Business teams to build out internal technical capabilities that are required to scale processes and tech solutions into new marketplaces across the globe, they will also assist supporting the on-going operations of the Artifact Lifecycle program, reporting on various KPI metrics. Finally, the candidate will be an active contributor to broader RISC strategy and roadmap discussions, with the opportunity to partake in key workflows with Snr Management.

Key job responsibilities

• Defining strategies and owning the delivery of multiple projects, taking ownership to monitor their progress against key milestones
• Leveraging a combination of data analysis skills, critical thinking and collaboration to clarify highly ambiguous problems and present tangible solution in an easy to understand format for leadership teams
• Partnering closely with various Tech, Product and Science teams, to define and lead the integration of novel tech and science solutions within the program
• Develop scalable mechanisms to report regular updates on projects within your ownership to key stakeholders, to ensure alignment is maintained across various WW teams
• Clear, precise, and regular communication with key stakeholders, including leadership, on ongoing project/program updates
• Create and monitor business metrics reporting to track compliance and process effectiveness

BASIC QUALIFICATIONS

• Proficient in Microsoft Office suite at an advanced level
• Experience in compliance, audit, or risk management disciplines
• Bachelor’s degree or equivalent educational background
• Track record of managing medium to high complexity cross-functional programs, involving diverse stakeholder groups, in an international setting

PREFERRED QUALIFICATIONS

• PMP certification or equivalent
• Experience implementing lean/Six Sigma to drive process improvements
• Master’s degree or equivalent
• Experience working with Product teams on scalable technical solutions
• Excellent communication skills, ability to simplify complex topics
• Comfortable with ambiguity, adept at problem-solving
• Designs customer-centric processes, experience with root cause analysis

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

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