Senior Process Consultant with interest in retail

Job title:

Senior Process Consultant with interest in retail

Company:

Salling Group

Job description

Are you looking for new challenges, motivated by working with the newest technology and being a part of a professional team? Then you are the person we are looking for!
We are offering
A spot in a professional IT organization – IT Development & Support. The department’s purpose is: Identifying business needs, develop and optimize business solutions, support/strengthen business processes and support and take responsibility in delivering the most critical business projects.You will be a member of a skilled and professional product team and get a job where you will work with the newest technology on one of the most complex and exciting solutions in Europe. Beside of that, you will be a part of a dynamic and informal working environment characterized by a strong professional commitment.Your tasks and responsibilities

• Your main responsibility will be to resolve complex issues, support cases and ensure the stability and performance of the POS systems, together with the IT Sales team and external partners.
• Since you will be performing second level support, you will work closely with third level vendors in order to gain insights and troubleshoot. Additionally, you will be responsible for facilitating and optimizing the documentation setup towards business and support functions.
• In order to deliver quality and stable solutions, we are developing a new test strategy in the team. You will be part of developing and implementing a new test strategy together with the team.
• Over time there is an opportunity to join other product groups within the Sales team – it could be the ecommerce, order management product group.
• Furthermore, we expect that over time you will be involved in the identification of needs and/or development of solutions as a business analyst in our internal demand process. Your exact tasks depend on your skills and interests and will most likely also vary over a year.
• You will have some collaboration with all our formats incl. Bilka, føtex, & Netto in Denmark, Poland & Germany and Salling.

The team
You will be a part of our IT Sales team. The team is responsible for the entire life cycle – identifying business needs, development of new initiatives and supporting existing initiatives. The IT Sales team enables order placement, sales registration, payment, returns and customer service solutions for the entire Salling Group.Our new colleague
You have a business-oriented mindset, you think IT and retail is fun, and you are excited about how IT can enable. You might have user or technical experience, but what is essential is your capacity to learn and develop.Your approach to tasks is structured with a keen eye on detail and quality. You like change and thrive in a dynamic environment. You strive to improve, are result oriented and work well within a team. Analytical mindset and a master’s degree will be an advantage.You are service-minded and capable of adapting to the end-user point of view. A strong communicator and the ability to communicate with a variety of stakeholders is highly important, as our stakeholders are diverse. Hence, fluency in English – both written and oral – is a must.We work in a SCRUM based setup; hence some understanding of agile methodologies is ideal, and a strong team player is a prerequisite.Questions about the vacancy can be directed to Process Expert & Scrum Master, Lasse Withen Larsen on +45 2917 4520.Interested?
Please send us your application and CV as soon as possible and no later than September 15th. We will handle applications upon reception and remove the posting when the right candidate is found.

Expected salary

Location

Brabrand, Midtjylland

Job date

Thu, 29 Aug 2024 22:55:47 GMT

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