Senior Network Engineer (Internal UCL applicants only)

Job title:

Senior Network Engineer (Internal UCL applicants only)

Company:

University College London

Job description

About usUCL is a world-leading teaching and research university, often ranked in the top ten in the world with an annual turnover of well over £1 billion. Part of UCL’s vision is to take on the hardest global challenges.
The Information Services Division (ISD) is the primary provider of IT services to UCL. We support and enhance learning, teaching, research and administrative processes by providing information- and technology-related services to over 50,000 staff and students of UCL and associated institutions.
Our ambition is to be the leading IT services group in the HE sector and we are growing our team’s capability in experience/UX, agile development, security, cloud, service management and partnering. We are modernising our technology foundations, digitising the processes of the university to transform experience for students and staff, and partnering across the university to drive differentiation in UCL education and research.
Within ISD, this post is in the IT Service and Operations department which manages the infrastructure and data platforms which underpin UCL’s central IT services, including data centres, cloud compute and storage platforms, networks, telephony, communications and collaboration and enterprise applications. In addition, IT Service and Operations provides an End-to-end Service Management capability, ensuring UCL’s IT services are relevant, responsive and resilientAbout the roleThe Network Platforms team are responsible for the design and operation of firewalling, routing (OSPF and BGP), wireless networking, data centre networking and cloud networking within UCL. The team also provide networking services to a number of other associated organisations around London. As a member of this team, the post holder will be expected to perform the duties required to manage, maintain and develop networking services across all of these technical areas.As a technical expert, the post holder will be expected to work on a number of projects across these areas – taking ownership and responsibility for the design, implementation and delivery of new and updated services in a scalable and maintainable configuration.The post holder will have broad experience of designing, administering, configuring and supporting large scale networks.A deep and thorough knowledge and experience of dynamic routing within a large campus network and the ability to troubleshoot complex networking problems using modern tools and techniques is essential. Operational experience of Cloud networking technologies, wireless network management; routing and switching; and Cisco and Fortinet firewalls is also a key requirement.The post holder must have excellent communication skills, both verbal and written, with a professional approach to working as part of a team. The post holder should be enthusiastic about network technologies, with up-to-date knowledge on modern networking technologies and architectures.A willingness to plan and implement continuous service improvements to ensure maximum customer satisfaction is a must, and it is expected that the post holder would be up to date with current trends and changes in all aspects of networking and related technologies in order to actively participate in these improvements. Knowledge and practical experience of a wide range of vendors and products would be advantageous.Job ref – B01-04283Closing Date – 14.5.2024About youEssentialBroad experience of designing, administering, configuring and supporting complex networks.Sufficient breadth and depth of specialist knowledge and experience to work effectively as a technical leader for the implementation and integration of networks across the University including provision, support, availability and capacity planning of the services.Knowledge of modern networking technologies and architectures including SASE, NaaS, IaC, SD-WAN, SWG and the benefit these bring to the provision of modern network services.Operational experience of cisco switching and routing technologies for both campus and datacentre environments.Operational experience of managing and operating Cisco and FortiNet Security platforms.Knowledge and experience of Cloud networking technologies and their integration to on-prem networks.As an expert in multiple dynamic routing protocols, deep and thorough knowledge and experience of OSPF and BGP within a large network.The ability to troubleshoot complex networking problems both within and across different technical areas using modern tools and techniques.Practical experience of monitoring tools and the ability to maximise their potential for full-service visibility and management.Knowledge and practical experience of a wide range of vendors and products, particularly Cisco, Aruba and Aruba HPE.Excellent communication skills, both verbal and written, with a professional approach to working as part of a team.Enthusiastic about network technologies, with up-to-date knowledge on modern networking technologies and architectures.DesirableExperience of implementing modern networking technologies including SASE, NAAS, IaC, SD-WAN, SWG.Scripting and automation experience and the ability to use these tools to enhance service performance and productivity.Experience of using ITSM tools and an appreciation of the importance of these tools and practices to deliver a streamlined customer-focused service.The role is primarily office based and located in central London but will involve limited working in a restricted or secure environments such as low oxygen Data Centres, equipment rooms and development labs and may occasionally involve some lifting and travel to satellite sites.There is a requirement that the post holder will be part of an on-call rota, between the hours of 7am and 11pm during weekdays; and between 9am and 8pm during weekends, bank holidays and college closure days.What we offerAs well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)Additional 5 days’ annual leave purchase schemeDefined benefit career average revalued earnings pension scheme (CARE)Cycle to work scheme and season ticket loanImmigration loanRelocation scheme for certain postsOn-Site nurseryOn-site gymEnhanced maternity, paternity and adoption payEmployee assistance programme: Staff Support ServiceDiscounted medical insuranceVisit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more.Our commitment to EDIAs London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce.These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.

Expected salary

Location

North West London

Job date

Thu, 02 May 2024 07:21:46 GMT

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